Appointment Booker

**Key Information to be aware of;**

Our CRM system is crucial to us so must be very quick on a computer.

**Key Requirements: Administration**
- Manage the diary for the Sales Representatives ensuring that the calendar is kept up to date and representatives are up to date on the planned movements and appointments
- Plan and prioritise appointments according to a multitude of criteria including the customers requirements, timescales, diary flow and Diary capacity
- Leads that can not be booked are updated and contacted the required number of times as set out in your company guide
- Customers who do not require a visit are updated and handed over the internal sales team to provide a quotation to the customer without us attending the property
- **Communications**:

- Ability to book and appoint enquires with the correct information required to aid the potential of an order on appointment
- Effectively engage with the relevant people to obtain the most accurate information and get advice when unsure of how to proceed
- Foster effective working relationships with a wide range of colleagues and management within the company, including the Sales Manager, Operations Manager, Managing Director and Owners, demonstrating good team working and communication skills

**Essential Criteria**:
To be successful in this role, you should have the following:

- Skilled in the Microsoft office suite (specifically Excel, Word, Outlook and PowerPoint)
- Experience in using CRM systems
- Experience of diary management and arranging Appointments.
- A strong communicator, able to communicate messages clearly to a range of audiences at all levels - both verbally and in writing
- Strong organisational skills and ability to prioritise work
- The ability to build productive working relationships quickly and to engender confidence with colleagues and customers
- Experience of managing conflicting priorities in a fast paced, constantly changing work environment to achieve successful outcomes

Additional weekend working required, one day of your weekly shift will be a weekend day, in exchange for a weekday shift.

**Job Type**: Permanent

**Salary**: £20,000.00-£23,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

Reference ID: WW88