Mailroom Officer

Role Description:
FNZ provides an opportunity to gain unparalleled experience working for an organisation with a unique combination of both retail technology and financial services at one of the fastest and most successful companies in the global FinTech sector.

Working within the FNZ Investment Operations Function as a Mailroom officer, you will be office based 5 days per week and will be responsible for the scanning, indexing and the daily management of all incoming and outgoing mail. We service thousands of customers and must ensure we maintain exceptional external and internal multi-client relationships. You may have the chance to work within different teams, once competency has been gained this will help you to develop and gain all the skills and knowledge you need to progress in your career.

The Mailroom Officer is responsible for regulated printing processes, cheque banking and providing incoming documents to multiple teams for onward processing via scanned images on the system.

Specific Role Responsibilities:
Fast paced environment, high volumes with a very supportive team.

Sort & scan all incoming mail ensuring this is directed to the correct department(s)

Complete printing for a variety of FNZ teams

Arrange courier collections

Deal with audit requests

Mailbox processing

Deal with cheque payments (depositing into branch complying with CASS rules)

Raising issue logs to multiple departments/teams

Raise and manage risk events

Deal with recorded mail items and complete daily attestations confirming workload is complete.

Experience required:
Primary requirements- Ability to work in fast paced and ever-changing environment.- Positive Team player.- Must be able to successfully multi-task and prioritise workloads.- Proficient using Microsoft software (excel, word etc).

Secondary requirements- Financial services background/understanding would be desirable.

Opportunities- Right from day one, you will work alongside exceptional, multicultural teams - experts in their respective fields - who will inspire and challenge you to make your greatest impact.- Be part of a highly successful, rapidly growing, global business that is leading the delivery of financial services via cloud computing and partners with some of the world’s largest companies;- Working in a flexible and agile way that meets the needs of the business and personal circumstances;- Remuneration, significant financial rewards and career advancement is based on individual contribution and business impact rather than tenure or seniority;- We provide global career opportunities for our best employees at any of our offices in the UK, EU, US, Canada, South Africa and APAC.

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