Current jobs related to In-house Customer Service Specialist - Braintree - ParcelBroker

  • Housing Services Advisor

    1 month ago

    Braintree, Essex, United Kingdom Niyaa People Ltd Full time £29 - £31

    Housing Services Advisor Position Type: Temporary, Full Time Salary: Competitive Niyaa People Ltd is looking for two dedicated Housing Services Advisors to join a local council on a temporary basis. This role is perfect for individuals with a background in housing services, committed to delivering exceptional, customer-focused assistance to those...

  • Support Specialist for Housing Services

    1 month ago

    Braintree, Essex, United Kingdom The Salvation Army Full time

    Are you committed to enhancing the lives of individuals facing challenges? We invite you to consider a role as a Support Specialist with The Salvation Army, where we focus on providing essential housing services.Our mission is to offer safe accommodation and personalized assistance to those who have encountered homelessness. In this position, you will design...

  • Housing Services Advisor

    4 weeks ago

    Braintree, Essex, United Kingdom Niyaa People Ltd Full time

    Housing Options OfficerTemporary, Full Time£29-£31hr via umbrellaLocation: BraintreeWe are looking for two dedicated Housing Options Officers to join a local council on a temporary basis. This position is well-suited for individuals with a background in housing services, dedicated to delivering front-line, customer-focused assistance to individuals and...

  • Housing Services Advisor

    4 weeks ago

    Braintree, Essex, United Kingdom Niyaa People Ltd Full time

    Housing Options OfficerTemporary, Full Time£29-£31hr via umbrellaOverview:We are looking for two dedicated Housing Options Officers to join a local council on a temporary basis. This position is well-suited for individuals with a background in housing services, committed to delivering exceptional support to those experiencing housing challenges.Key...

  • Housing Support Worker

    4 months ago

    Braintree, United Kingdom Peabody Full time

    **What we’re looking for**: Peabody are looking for a Housing Support Worker to work in our Braintree Interim Accommodation for single people and families who are homeless or at risk of homelessness. **Do you have;** - A good knowledge of housing and welfare benefits, risk assessments and support planning processes; - Experience with safeguarding of...

  • Logistics Customs Specialist

    3 days ago

    Braintree, Essex, United Kingdom WR Logistics Full time

    Customs Clearance Specialist **Job Summary:** We are seeking a skilled Customs Clearance Specialist to join our team at WR Logistics. As a Customs Clearance Specialist, you will be responsible for ensuring the smooth clearance of goods through customs, working closely with our freight forwarding team to provide a seamless logistics experience for our...

  • Logistics Customs Specialist

    3 days ago

    Braintree, Essex, United Kingdom WR Logistics Full time

    Customs Clearance Specialist **Job Summary:** We are seeking a skilled Customs Clearance Specialist to join our team at WR Logistics. As a Customs Clearance Specialist, you will be responsible for ensuring the smooth clearance of goods through customs, working closely with our freight forwarding team to provide a seamless logistics experience for our...

  • Logistics Customs Specialist

    3 days ago

    Braintree, Essex, United Kingdom WR Logistics Full time

    Customs Clearance Specialist **Job Summary:** We are seeking a skilled Customs Clearance Specialist to join our team at WR Logistics. As a Customs Clearance Specialist, you will be responsible for ensuring the smooth clearance of goods through customs, working closely with our freight forwarding team to provide a seamless logistics experience for our...

  • Logistics Customs Specialist

    3 days ago

    Braintree, Essex, United Kingdom WR Logistics Full time

    Customs Clearance Specialist **Job Summary:** We are seeking a skilled Customs Clearance Specialist to join our team at WR Logistics. As a Customs Clearance Specialist, you will be responsible for ensuring the smooth clearance of goods through customs, working closely with our freight forwarding team to provide a seamless logistics experience for our...

  • Customer Service Specialist

    4 months ago

    Braintree, United Kingdom ParcelBroker Full time

    At ParcelBroker, we are driven by a singular mission: to provide reliable, cost-effective, and innovative shipping solutions that empower small businesses to thrive in today's global ecommerce marketplace. Our unwavering commitment to customer satisfaction forms the bedrock of our operations. We understand the challenges faced by businesses when it comes to...

  • Customer Service Specialist

    2 weeks ago

    Braintree, Essex, United Kingdom Columbia Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our Columbia Retail team in Braintree, UK.As a Sales Associate, you will be responsible for providing exceptional customer service, advising customers on products, and driving sales engagement. You will be an ambassador of the Columbia brand, promoting our products...

  • Customer Service Specialist

    2 weeks ago

    Braintree, Essex, United Kingdom Columbia Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our Columbia Retail team in Braintree, UK.As a Sales Associate, you will be responsible for providing exceptional customer service, advising customers on products, and driving sales engagement. You will be an ambassador of the Columbia brand, promoting our products...

  • Customer Service Specialist

    2 weeks ago

    Braintree, Essex, United Kingdom Columbia Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our Columbia Retail team in Braintree, UK.As a Sales Associate, you will be responsible for providing exceptional customer service, advising customers on products, and driving sales engagement. You will also be involved in visual merchandising, stock management, and...

  • Customer Service Specialist

    2 weeks ago

    Braintree, Essex, United Kingdom Columbia Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our Columbia Retail team in Braintree, UK.As a Sales Associate, you will be responsible for providing exceptional customer service, advising customers on products, and driving sales engagement. You will also be involved in visual merchandising, stock management, and...

  • Income Advisor

    2 weeks ago

    Braintree, Essex, United Kingdom Eastlight Community Homes Full time

    Role OverviewEastlight Community Homes is seeking a highly skilled Income Advisor to join our team. As an Income Advisor, you will play a critical role in managing the collection and prevention of housing-related debt, ensuring efficient debt collection processes, and promoting financial inclusion across our resident community.Key ResponsibilitiesManage the...

  • Housing Apprentice

    4 months ago

    Braintree, United Kingdom Braintree District Council Full time

    Job description We have an exciting opportunity for an enthusiastic Housing Apprentice to join our team. Providing support to officers delivering Housing services, you will learn about the work the team does, shadowing various colleagues to gain an excellent understanding of the sector and set you up for a career in housing and property management. So,...

  • Specialist Support Worker

    3 months ago

    Braintree, United Kingdom Peabody Full time

    Salary** £10,834.72 pro rata, per annum (15 hours per week)** Location** Braintree and the surrounding area** Contract type** Permanent** Weekly hours** 15** Here at Peabody, we have an opportunity for a **Specialist Support worker **on a Permanent part time basis (15 hours per week) covering the Braintree area. As our next **Specialist Support Worker,...

  • Customer Service Representative

    2 weeks ago

    Braintree, Essex, United Kingdom WE Talent Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor at a dynamic business in Braintree. This is an exciting opportunity to work in a modern premises, receive comprehensive training, and enjoy ongoing career support.This role is ideal for someone who is passionate about delivering exceptional...

  • Customer Support Specialist

    2 weeks ago

    Braintree, Essex, United Kingdom WE Talent Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor at a dynamic business in Braintree. This is an exciting opportunity to work in a modern premises, receive comprehensive training, and enjoy ongoing career support.This role is ideal for someone who is passionate about delivering exceptional...

  • Customer Service Representative

    2 weeks ago

    Braintree, Essex, United Kingdom Focus Resourcing Full time £11

    Job DescriptionJob Title: Customer CareJob Type: Part-timeHours: 14 hours per weekRate: £44 per hourLocation: On-site at an established Christian CharityJob Summary:We are seeking a highly motivated and organized Part-time Assistant to join our team at Focus Resourcing. As a General Support Specialist, you will be responsible for providing exceptional...

In-house Customer Service Specialist

4 months ago

Braintree, United Kingdom ParcelBroker Full time

A unique opportunity has arisen to join a dynamic team of technology disruptors at the beginning of another exciting growth phase. ParcelBroker’s Customer Service team are second to none and they’re looking to bring new, innovative and enthusiastic team members on board to assist in accelerating that growth.

The company is responsible for creating and providing shipping services, cloud-based software and online tools to simplify and streamline e-commerce.

**We're looking for someone to**
- Validate and schedule daily customer bookings.
- Provide pricing and delivery information on request.
- Resolve customer issues with empathy and efficiency.
- Liaise with service partners and suppliers to resolve operational issues.
- Identify and feedback possible improvements to current systems and processes.
- Be prepared to assist in other projects to further the goals of the business.

**Specific Role Challenges**
- Working to tight SLA deadlines during busy periods.
- Managing your own workload.
- Ensuring attention to detail and accuracy at all times.

**Your Profile**

You should have a passion for logistics, customer service and admin tasks. With your positive personality and enthusiasm, you always look on the bright side and love working within a small team as well as independently. You thrive on using your initiative and are flexible and creative in your approach to problem solving. Multitasking comes naturally and you are comfortable communicating with customers across multiple channels and prioritising your work.

**Skills and Attributes**
- Excellent customer service skills with the ability to accurately present and articulate written information to customers.
- Capable of an average typing speed (30-40-word p/minute)
- A knowledge of MS Office including Outlook and Word.
- The ability to work under pressure, prioritise own workload and ensure accuracy is not lost in favour of speed.
- Confidence when dealing with customers in a polite and professional manner.
- Comfortable working as **part of the team** whilst capable of autonomously seeing personal tasks through to completion.
- A sense of humour - Desirable:

- )

**Qualifications and Experience**
- **Required**_
- GCSE Maths/English (or equivalent), Grade A - C (essential).
- **Desirable**_
- Customer service experience in the parcel delivery industry would be advantageous.

We work 40 hours per week, Monday to Friday (08:30-17:00 / 09:00-17:30) with Weekends off and 20 days paid holiday per annum.

All applicants must send an accompanying cover letter; we'd love to know a little more about you and what has attracted you to this role.

***

**Salary**: £22,984 with a performance-based salary scheme in development.

**Job Types**: Full-time, Permanent

Pay: £22,984.00 per year

**Benefits**:

- Casual dress
- Employee discount
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

**Experience**:

- Customer Service: 1 year (required)

Work Location: In person

Reference ID: 03-23