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Workshop Controller

4 months ago

Gloucester, United Kingdom Warners Of Gloucester Ltd Full time

**Workshop Controller**

As a Workshop Controller for Warners, you'll work with the Service Manager to deliver a high level of productivity and an excellent standard of first-time repair, while making sure you always maintain a clean, safe and professional workshop.

This role would be ideal for an organised, quick-thinking person with previous motor industry experience, looking to develop their career and move into a management role. The ability to keep to deadline and react quickly to technical challenges is important, and you should enjoy working in a fast-paced environment.

**Day-to-day Duties**:

- Reporting directly to the Group Aftersales Manager
- Managing and coaching a team of vehicle technicians and apprentices, making sure targets and business objectives are met.
- Making sure all servicing work is carried out correctly, competently and on time, with customer satisfaction in mind.
- Ensuring that all your working practices comply with company, DVSA, health and safety and manufacturer policy.
- Working with colleagues and other departments to ensure a seamless service for customers.
- Scheduling work to meet customers needs, taking into account workshop targets, the complexity of each job and the availability of parts.
- Providing estimates for servicing and repairs and setting timescales.
- Assisting technicians with technical challenges and finding the right outcome.
- Accurate recording technician time and writing technical reports and recommendations.

**Essential Skills**:

- Relevant experience in the automotive industry, including previous control or technician roles.
- High levels of organisation and accuracy
- Strong IT skills
- The ability to lead by example and motivate your team to achieve their targets and deliver a high standard of work.
- Ability to create more work opportunities and sales in an honest and compliant manner.

**Employee Benefits**:
At Warners, we’re committed to providing great rewards to the people who drive our success. The below Warners benefits are available to all staff:

- 22 days paid holiday plus bank holidays
- Excellent pay package
- Company Pension Contribution
- Death in service Benefit (2 times salary)
- Discount on Services
- New & used car staff offers

**What happens next?**

**Job Types**: Full-time, Permanent

**Salary**: Up to £36,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay

**Experience**:

- Work Shop Control in Motor Trade: 2 years (required)

Work Location: In person

Reference ID: WCG1
Expected start date: 03/04/2023