Pathway Administrator
5 months ago
We are seeking to appoint a full time Patient Pathway Administrator to join our friendly team within Paediatric Chronic Pain, Complications from Excess Weight (CEW) service and Paediatric Long Covid service.
- The post will be based at Helen & Douglas House as part of Oxford University Hospital.
Knowledge of the Trust's Electronic Patient Record System (EPR) and knowledge of elective access standards would be an advantage but not essential as training will be given.
This position requires the demonstration of strong organisational skills and the ability to work on your own initiative as well as being a team member. If you are self-motivated, enthusiastic and keen to join our team then we would encourage you to apply.
To attend to patients, colleagues and referrers to the service, both in person and on the telephone, promptly and courteously at all times and be a worthy front-line representative of the high quality service.
To provide an efficient and effective clinical administration service to the department, consultants and designated medical staff. Be first point of contact for the consultants and clinical teams. Coordinate the workflows through the admin team to ensure consistency across the service.
To work within an administrative team dedicated to quality and effective patient care and maintaining Trust policy on patient confidentiality.
To work according to the administrative processes in place to support the delivery of Trust and national targets, especially with regards to the 18-week pathway.
**Working for our organisation**:
The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call thisDelivering Compassionate Excellenceand its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
1. Designated point of contact for the consultants and clinic teams. To have an overview of all workflows in the admin team and to be responsible for consistency across the service. To make sure robust processes are in place to provide an excellent cohesive service to both patients and colleagues.
2. To work closely with each member of the admin team to understand their role and support them. Coordinate cover in times of leave and sick to ensure service continuity. To escalate potential issues to the Administration Manager.
3. To deal proactively and efficiently with telephone enquiries from patients, carers, GPs and other service users professionally, ensuring, where possible, that the caller’s needs are met or they are transferred to the most appropriate person.
4. To understand the patient pathway and be responsible for managing follow up appointments and any other administration to ensure that patients are tracked effectively through their 18-week pathway.
5. Coordinate MDT meetings; including being responsible for taking & distributing minutes and ensuring all actions have been completed.
See JD attached for a comprehensive list of responsibilities.
-
Pathway Administrator
5 months ago
Oxford, United Kingdom Oxford University NHS Foundation Trust Full timeDesignated point of contact for the consultants and clinic teams. To have an overview of all workflows in the admin team and to be responsible for consistency across the service. To make sure robust processes are in place to provide an excellent cohesive service to both patients and colleagues. To work closely with each member of the admin team to understand...
-
Patient Pathway Administrator
6 months ago
Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeWe are seeking to appoint a Patient Pathway Administrator to join our Oral & Maxillofacial team at the John Radcliffe Hospital. We are seeking to appoint a proactive, motivated individual who enjoys working in a busy environment within our friendly team in Oxford. The post holder will provide an efficient and effective clinical administration service to the...
-
Assistant Pathway Administrator
7 months ago
Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeEXPANSION TO ADMINISTRATIVE TEAM - Additional Roles Available We have an exciting opportunity for someone to join our team to cover Maternity leave. An essential administrative role within the growing Clinical Genetics department. The role will support Patient Pathway Administrators with all elements of the patient pathway from ERS referrals, to clinic...
-
Assistant Pathway Administrator
7 months ago
Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeEXPANSION TO ADMINISTRATIVE TEAM - Multiple roles available We have an exciting opportunity to join our expanding team. An essential administrative role within the growing Clinical Genetics department. The roles will support Patient Pathway Administrators with all elements of the patient pathway from ERS referrals, to clinic booking and processing...
-
Patient Pathway Administrator
6 months ago
Oxford, United Kingdom Oxford University NHS Foundation Trust Full timeAdministration Provide primary administrative support to named Consultant/s, clinical staff and all patients under their care, including diary administration, correspondence support and other administrative duties as required. Use of the digital transcription system (Dictate IT) to produce clinical correspondence to inform referrers, patients and other...
-
Patient Pathway Administrator
5 months ago
Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeWe are seeking to appoint a proactive, motivated individual who enjoys working in a busy environment within our friendly team in Oxford. The post holder will provide an efficient and effective clinical administration service to the department, consultants, nurses and wider clinical team. They will also attend to patients, colleagues and referrers to the...
-
Patient Pathway Administrator
5 months ago
Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeWe have an exciting opportunity for a full time, 37.5 hours a week, Patient Pathway Administrator to join our team within Thoracic Surgery. The post will be pivotal in supporting the Thoracic Surgery team within the Cardiothoracic Directorate. Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient...
-
Neurosurgery Pathway Administrator
3 days ago
Oxford, United Kingdom Oxford University Hospitals Full timeJob overview We are appointing a year fixed (Maternity cover) Patient Pathway Administrator within the Neurosurgery Department. We are seeking to appoint a Pathway Administrator to join our friendly team in the Neurosurgery Administration department at the John Radcliffe Hospital. The post involves dealing with telephone queries, dealing with face...
-
Patient Pathway Administrator
5 months ago
Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeWe are seeking to appoint a further Patient Pathway Administrators to join our growing admin team within the Clinical Genetics Department.Genomic Medicine is an exciting, forward thinking medical speciality. The administrative team, and Pathway Administrators in particular, are integral to the future development of the service. As we embark on a major...
-
Patient Pathway Administrator
5 months ago
Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeWe are seeking to appoint a Patient Pathway Administrator to join our Administrative Team at the Nuffield Orthopaedic Centre. We are seeking to appoint a proactive, motivated individual who enjoys working in a busy environment within our friendly team in Oxford. The post holder will provide an efficient and effective clinical administration service to the...
-
Patient Pathway Administrator
5 months ago
Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeWe are seeking to appoint a Patient Pathway Administrator to join our Administrative Team at the Nuffield Orthopaedic Centre. We are seeking to appoint a proactive, motivated individual who enjoys working in a busy environment within our friendly team in Oxford. The post holder will provide an efficient and effective clinical administration service to the...
-
Patient Pathway Administrator
6 months ago
Oxford, United Kingdom NHS Professionals Full time**Job Title**:Patient Pathway Administrator **Trust**:Oxford University Hospitals NHS Foundation Trust **Location**:John Radcliffe, OX3 9DU **Pay Rates**:£12.86 **Shift Patterns**: Monday to Friday, 8am - 4pm (37.5 hours per week) **Is business administration repetitive or boring?** It’s neither, this couldn’t be further from the truth, the NHS...
-
Patient Pathway Administrator
5 months ago
Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeWe are seeking to appoint a full time Patient Pathway Administrator to join our friendly team within Paediatric Rheumatology Team. The post will be based at Nuffield Orthopaedic Centre as part of Oxford University Hospital. Knowledge of the Trust's Electronic Patient Record System (EPR) and knowledge of elective access standards would be an advantage but...
-
Neurosurgery Pathway Administrator
5 months ago
Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeWe are appointing a Patient Pathway Administrator within the Neurosurgery Department. We are seeking to appoint a Pathway Administrator to join our friendly team in the Neurosurgery Administration department at the John Radcliffe Hospital. The post involves dealing with telephone queries, dealing with face to face queries, ensuring the smooth running of the...
-
Patient Pathway Administrator
5 months ago
Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeWe are seeking to appoint a Patient Pathway Administratorto join our Administrative Team at the Nuffield Orthopaedic Centre. We are seeking to appoint a proactive, motivated individual who enjoys working in a busy environment within our friendly team in Oxford. The post holder will provide an efficient and effective clinical administration service to the...
-
Pathway Administrator
5 months ago
Oxford, United Kingdom NHS Professionals Full time**Job Title: Pathway Administrator** **Location: Nuffield Orthopaedic Centre, Windmill Road, OX3 7HE** Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, Oxford University Hospitals NHS Foundation Trust is the place for you. **About the Trust** Oxford University Hospitals (OUH) is a...
-
Patient Pathway Administrator
5 months ago
Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeWe are seeking to appoint a full time Patient Pathway Administrator to join our friendly team within the Psychological Medicine department based at the John Radcliffe Hospital Knowledge of the Trust's Electronic Patient Record System (EPR) is essential. This position requires the demonstration of strong organisational skills and the ability to work on your...
-
Patient Pathway Administrator
5 months ago
Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeWe are seeking to appoint a full time Patient Pathway Administrator to join our friendly team within the Children Psychological Medicine department based at the John Radcliffe Hospital Knowledge of the Trust's Electronic Patient Record System (EPR) is essential. This position requires the demonstration of strong organisational skills and the ability to...
-
Patient Pathway Administrator
5 months ago
Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeWe are seeking to appoint One Full time (37.5 hours a week) Patient Pathway Administrator to join our administration team within the Cardiothoracic Directorate. Knowledge of the Trust's Electronic Patient Record System (EPR) and knowledge of elective access standards would be an advantage but not essential as training will be given. This position requires...
-
Neurosurgery Pathway Administrator
5 months ago
Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeJob summary ?We are appointing a Patient Pathway Administrator within the Neurosurgery Department.? We are seeking to appoint a Pathway Administrator to join our friendly team in the Neurosurgery Administration department at the John Radcliffe Hospital. The post involves dealing with telephone queries, dealing with face to face queries, ensuring...