band 2 Ward Clerk

4 weeks ago


Birmingham, United Kingdom University Hospitals Birmingham Full time

**Job summary**:
An exciting opportunity has arisen to join our busy, but friendly, Patient Administration team based at Birmingham Heartlands Hospital.

This vacancy is for 26 hours per week, and will consist of 3 x weeks of 2 shifts, and 1 x week of 3 shifts.

**Main duties, tasks & skills required**:
The post holder will need to be able to demonstrate excellent communication skills, be patient focused and have a positive attitude. In addition, they require an excellent telephone manner and good IT skills, with the ability to handle a variety of tasks under pressure. The role also requires the ability to be standing for long periods, collecting and lifting patient notes.

You would need to be able to work as part of a team, but also be able to work unsupervised, using your own initiative and reporting skills. You will have excellent organisational and time keeping skills, which are essential for this position.

Full comprehensive training will be provided.

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

**Job description**:
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:

- Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4

**Experience**:
**Essential**:

- Experience of dealing with the Public/Customer service experience
- Experience of using IT systems

**Desirable**:

- Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
- Experience of working in a busy environment
- Experience of working in Healthcare

**Additional Criteria**:
**Essential**:

- Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
- Good keyboard / IT skills
- Good organisation skills and ability to multitask
- Good time management skills Ability to deal professionally with enquiries from staff, Patients and Visitors
- Ability to problem solve
- Ability to pay attention to detail where there are predictable interruptions to the work pattern
- Ability to deal with stressful situations and sensitive issues
- Work effectively and flexibly as part of a team to meet the needs of the services
- Confident in dealing with people at all levels
- Must be able to demonstrate an understanding of equality and diversity
- Mature open and flexible approach to work
- Demonstrates care and compassion
- Ability to travel to multiple sites
- Ability to handle cash & valuables
- Ability to work under pressure and deal with stressful situations

**Disclosure and Barring Service Check**:


  • Band 2 Ward Clerk

    7 days ago


    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    An exciting opportunity has arisen to join our busy, but friendly, Patient Administration team based at Birmingham Heartlands Hospital. We are currently looking for 3 Ward Clerks: - Vacancy 1: 34.5 hrs (12 months fixed term) [Delivery Suite] 3 x 11.5 hour shifts a week - Vacancy 2: 23 hrs [Delivery Suite] 2 x 11.5 hour shifts a week - Vacancy 3: 37.5...

  • Band 2 Ward Clerk

    7 days ago


    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job overview**: An exciting opportunity has arisen to join our busy, but friendly, Patient Administration team based at Birmingham Heartlands Hospital. We are currently looking for 3 Ward Clerks: - Vacancy 1: 34.5 hrs (12 months fixed term) [Delivery Suite] 3 x 11.5 hour shifts a week - Vacancy 2: 23 hrs [Delivery Suite] 2 x 11.5 hour shifts a week -...

  • Band 2 Ward Clerk

    1 month ago


    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: This is 18.25 hours per week. Week 1 Thursday 1700 - 2200 Friday 1700 - 2200 Saturday 1400 - 2200 Sunday 1400 - 2200 Week 2 Thursday 1700 - 2200 Friday 1700 - 2200 Saturday 1600 - 2200 Sunday 1600 - 2200 Week 3 Thursday 1700 - 2200 Friday 1700 - 2200 Week 4 Thursday 1700 - 2200 Friday 1700 - 2200 Saturday 1600-2200 The...

  • Ward Clerk

    7 days ago


    Birmingham, United Kingdom Medic Finder Ltd Full time

    Ward Clerk **Duties**: - Answering phone calls and directing them to the appropriate departments or individuals - Assisting with patient admissions and discharges - Maintaining and updating patient records - Scheduling appointments and coordinating patient transportation - Assisting nurses and doctors with administrative tasks - Ordering and organizing...

  • Band 2 Ward Clerk

    1 month ago


    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    This is 37.5 hours per week, Monday -Friday - 0800-1600 The hours and days are non-negotiable due to service need. To provide administrative support to the ward and to be the first point of contact to all users of the service. You will support and assist the nursing staff in the day-to-day management of the ward, contributing to the care environment and...


  • Birmingham, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    A new, exciting and rewarding opportunity has arisen to work as part of the Records Team as a band 2 Document Preparation Clerk in our Scanning Bureau. The post is a Permanent - Full-time post. The working base will be within the Northcroft site in Erdington, however, continued flexibility to work across all Trust sites may be required to support the needs...


  • Birmingham, United Kingdom Sandwell and West Birmingham NHS Trust Full time

    Exciting opportunity for a motivated and organized individual to join our newly established Acute medicine team as Ward Clerk. Working across 2 areas the Acute admissions unit and our short stay unit on Sandwell site. We are looking for an individual who is patient focused, has excellent administrative and communication skills, and is able to work well as...


  • Birmingham, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    A new, exciting and rewarding opportunity has arisen to work as part of the Records Team as a band 2 Document Preparation Clerk in our Scanning Bureau. The post is a Permanent - Full-time post. The working base will be within the Northcroft site in Erdington, however, continued flexibility to work across all Trust sites may be required to support the needs...


  • Birmingham, United Kingdom Birmingham & Solihull Mental Health NHS Foundation Trust Full time

    Do you have a passion for female acute and want to be part of a highly motivated management team? A fantastic opportunity has arisen to recruit a passionate, dedicated and highly motivated Deputy Ward Manager for who is excited to be part of the Female Acute Ward based at Lavender Suite Zinnia Centre. We work within a specialist multi-disciplinary...


  • Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: An exciting opportunity has arisen within the Critical Care Ward Services Co-ordinator team based at the Queen Elizabeth Hospital. The post holder will work as an integral part of the team ensuring that there is a seamless approach to the provision of non-clinical services, ensuring a high quality service to patients and provide a service...


  • Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: The post holder will work as an integral part of the clinical team ensuring that there is a seamless approach to the provision of non-clinical services, ensuring a high quality service to patients an provide a service that ensures that patient and ward requirements are met. They will assist the clinical manager and staff within the ward /...

  • Band 2 Ward Clerk

    1 month ago


    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    **Our vision can be summed up as 'Best Care**: Healthy Communities. BCHC exists to provide the Best Care possible to support the people who use our services, many of whom are among the most vulnerable in our society, to live well in Healthy Communities. So if you want be a part of this, we would love to hear from you. An exciting opportunity has arisen to...

  • Band 2 Ward Clerk

    1 month ago


    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    This is 37.5 hours per week, Monday -Friday - 1400-2200. The hours and days are non-negotiable due to service need.

  • Band 2 Ward Clerk

    1 month ago


    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    **Our vision can be summed up as 'Best Care**: Healthy Communities. BCHC exists to provide the Best Care possible to support the people who use our services, many of whom are among the most vulnerable in our society, to live well in Healthy Communities. So if you want be a part of this, we would love to hear from you. An exciting opportunity has arisen to...

  • Band 2 Ward Clerk

    4 weeks ago


    Birmingham, United Kingdom Birmingham Community Healthcare NHS FT Full time

    The successful candidates will have excellent communication and IT skills with a flexible approach to work that will meet the ever changing needs of the Service. In addition, successful candidates must work well as part of a team, be self-motivated and able to prioritise their workload.

  • Band 2 Ward Clerk

    4 weeks ago


    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    **Our vision can be summed up as 'Best Care**: Healthy Communities. BCHC exists to provide the Best Care possible to support the people who use our services, many of whom are among the most vulnerable in our society, to live well in Healthy Communities. So if you want be a part of this, we would love to hear from you. An exciting opportunity has arisen to...


  • Birmingham, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    We currently have a number of exciting opportunity for Healthcare Assistant to join our in-patient ward on Mary Seacole ward 2 Healthcare Assistants provide a key role across our wards and services, providing vital care and support to our service users. Under the guidance of a qualified nurses, our Healthcare Assistants assist in assessments, provide social...


  • Birmingham, United Kingdom Birmingham Women's and Children's NHS Foundation Trust Full time

    PATIENT ADMINISTRATION SERVICES TEAM Patient Administration Service Booking Clerks: 1 Part Time Permanent Band 3 21.5 hours per week 1 Full Time Permanent Band 3 37.5 hours per week 1 Full Time Fixed Term Band 3 37.5 hours per week (Maternity Leave Cover) Monday to Friday & Saturdays and Bank holidays on a rotational basis


  • Birmingham, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    Job summary Would you like to join a dynamic , passionate ,supportive recovery focused and patient centred care team ? Do you have a passion for working with older adults ? Are you a band 5 nurse looking for development into a deputy ward manager role? If so, you are just the nurse we are looking for to join our team as we are looking to appoint a...

  • Admin Clerk

    4 weeks ago


    Birmingham, United Kingdom Birmingham Women's and Children's NHS Foundation Trust Full time

    We currently have 2 full-time (37.5 hours) band 2 vacancies for Patient Admin Services Clerk primarily based in the Birmingham Childrens Hospital, Health Records areas (Library and Clinic Prep); Monday to Friday; including Saturday and Bank Holidays on a rotational basis. You would need to be available to work shifts between the hours of 08:00 17:30.The...