Senior Caseworker

**Lewes District and Eastbourne Borough Councils**

**Service Area: Homes First, Neighbourhood Housing**

**Base: Lewes and Eastbourne**

**Title: Prevention and Tenancy Sustainment Senior Caseworker, Neighbourhood Housing**

**Grade: Band D**

**Salary: £26,348 to £33,820**

**Hours: 37 hours a week**

**Term: One year fixed term**

Homes First delivers a unified housing service for Lewes District and Eastbourne Borough Councils, managing a combined housing stock of approximately 6,700 homes. The Neighbourhood Housing team manage tenancies and work with residents across the Lewes District and Eastbourne Borough areas.

As well as experience in managing tenancies within the social housing sector or with transferable skills, you will have enthusiasm, effective communication skills, the ability to work well within a team and a willingness to learn.

**Job Overview**

The work is varied and will include a wide range of tenancy management services as well as tenancy sustainment, enforcement, risk management and anti-social behaviour. Officers will assist vulnerable customers and manage complex cases, raising safeguarding concerns and working with partner agencies to support tenants to sustain their tenancies.

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: £26,348.00-£33,820.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Flexitime
- Health & wellbeing programme
- Sick pay
- Work from home

Schedule:

- Flexitime
- Monday to Friday

Work Location: Hybrid remote in Grove, BN21 4UG

Reference ID: JTP/23/253732