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Customer Service Advisor

4 months ago

Hale, United Kingdom Artificial Living Ltd Full time

**Job Title**: Customer Service and Administrative Assistant

**Salary**: £16,500

**Company**: Artificial Living

**Location**: Hale, Manchester

**Employment Type**: Part-Time (25 hours per week)

**Working Hours**: Monday to Friday, 10:00 AM to 4:00 PM

**About Us**: Artificial Living is a leading supplier of composite cladding, acoustic wall panels,

and artificial grass. We pride ourselves on providing high-quality products and exceptional

customer service. Our dedicated team works from our base in Hale, Manchester, serving

clients across various sectors. We are seeking a motivated and detail-oriented individual to

join our team as a Customer Service and Administrative Assistant.

**Job Overview**: The Customer Service and Administrative Assistant will be responsible for

providing excellent customer service, handling administrative tasks, and supporting the

proactive, with a passion for delivering outstanding service.

**Key Responsibilities**:

- information about our products and services.
- Process orders and manage customer accounts, ensuring accurate and timely entry of
- data into our systems.
- Assist with scheduling and coordinating deliveries and installations, working closely with the logistics team.
- Maintain customer records and update information as needed.
- Assist with basic accounting tasks such as invoicing and tracking payments.
- Support the marketing team with social media management and basic content creation as needed.

**Requirements**:

- Previous experience in a customer service or administrative role.
- Excellent communication skills, both written and verbal.
- Strong organisational skills with attention to detail.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable learning new software.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Positive attitude and a strong work ethic.
- Ability to work independently and as part of a team.

**What We Offer**:

- Competitive hourly rate.
- A friendly and supportive work environment.
- Opportunities for professional growth and development.
- Flexible part-time working hours.
- Hybrid Working 2 days a week from home if required.

**Job Types**: Part-time, Permanent

Pay: £15,200.00-£16,500.00 per year

Expected hours: 25 per week

**Benefits**:

- Company events
- Company pension
- Work from home

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

Work Location: In person

Expected start date: 20/06/2024