Housekeeping Team Leader

4 months ago


Falmouth, United Kingdom Greenbank Hotel Full time

Housekeeping Team leader/Supervisor.

At The Greenbank, making sure our guests have the most relaxing and memorable stay possible is our number one priority. Our wonderful housekeeping team are at the very heart of delivering this goal.

With a meticulous eye for detail and a hard working attitude, as a supervisor you will be responsible for ensuring every one of our 61 rooms, from our cosy classics to the most lavish suites in the house, are in tip top condition for the arrival of our guests.

You will be working alongside our Head housekeeper to oversee all duties performed by our housekeeping team.
- **Main Responsibilities include**_:

- Assigning tasks to the housekeeping staff at the beginning of the day
- Be able to help manage the rota to suit the business needs, help organise cover for sickness and holidays
- Identifying and reporting any maintenance issues
- Maintain the standards and quality of the rooms and furnishings
- Investigating and addressing complaints regarding poor housekeeping service or guest feedback
- Train new staff to our high standards
- lead from example

The person we are looking for must work well under pressure and meet the check in deadlines

Have excellent organisational and time management skills

Be Confident and approachable

Have great customer service

Be a good communicator

And able to solve issues quickly and efficiently

Have a great eye for detail and a hard working attitude
- **Benefits include staff rates throughout the hotel, the Working boat and it’s sister properties.**_
- **Training and development.**_
- **A vibrant social scene**_
- **A great team spirit and lots of fun among the hard work guaranteed**_
- If you think you are the person for this role then please send us your CV along with a quick cover letter._
- If you have any questions about this role please contact us, it is a full time job, 5 days per week._

We look forward to hearing from you,

**Salary**: £10.50-£12.00 per hour

**Benefits**:

- Casual dress
- Company pension
- Discounted or free food
- Employee discount
- Gym membership
- Sick pay

Flexible Language Requirement:

- English not required

Schedule:

- Day shift

Supplemental pay types:

- Tips

Work Location: In person



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