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Manchester, United Kingdom New Century Full time

**Job description**

This position is for someone who has a genuine love for great drinks service and live music. Involvement in previous bar staff job roles is not necessary but experience in any customer service role would be ideal. Whilst enjoying working in a loud bustling environment, we are looking for someone who has a genuine desire to go above and beyond to make our guests feel valued. We need someone who is a good communicator with a desire for knowledge, who thrives working within a team.

Our people innovate, motivate and lead, dreaming up ideas that open up new possibilities. Positive vibes should be a given.

We want your signature style punched into the foundations of New Century.

**Key Objectives and Responsibilities**
- Bar staff must work well under pressure, interacting with customers to provide the best service, satisfying their requests in a timely manner.
- Adapt to working towards deadlines in opens and close downs.

**Operational Duties**
- Taking beverage orders from customers, serving drinks as requested, paying attention to detail
- Flexibility to work a variety of roles, including cloakroom, ticket scanning and various private hire duties.
- Providing a positive and friendly guest experience by interacting with customers
- Checking identification to verify legal age requirements for all customers
- Cleaning the bar and work area to maintain a sanitary environment
- Organising the bar area to streamline drink preparation and inventory in accordance with the layout guided by management
- Complying with all food and beverage regulations
- Limiting customer problems by restricting alcohol intake and attempting to curtail inappropriate behaviour. Think check 21.

**Job Requirements**
- Flexible - This role requires flexibility in terms of working patterns and shifts, we are open (up to) 7 days a week and expect the Bar Staff to embrace a variety of shifts including evenings and weekends
- Passion - we really value a passion for hospitality, events and music in particular here. Having this passion will allow you to genuinely enjoy your role here, and excel in the work you do.
- Fairness - The expectation from every staff member is a fair and honest approach, this will always be at the core of our values and should be adopted and given to both staff and customers alike.
- Integrity - It is essential that punctuality, presentation, and an approachable demeanour be always adopted in the workplace. Lead by example. Always aim to maintain a positive and confident mentality. Be reliable and trustworthy.
- Teamwork - There is no ‘I’ in ‘Team’. It is crucial we all communicate as best we can with one another and help each other out, it’s important to build good and lasting relationships in the workplace.
- Accountability - In any role, you are responsible for what you do and must be able to give a satisfactory reason for it. Be proud of your work

Reports to: Venue / Event Management & Team Leaders

Flexible hours

**Job Type**: Part-time

Expected hours: 1 - 30 per week

**Benefits**:

- Company events
- Company pension
- Discounted food
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Financial planning services

Schedule:

- Weekend availability

Supplemental pay types:

- Tips

Ability to Commute:

- Manchester (required)

Work Location: In person

Start Date : Preferably 20th March 2024

**Job Type**: Zero hours contract

**Salary**: £8.60-£11.44 per hour

Expected hours: No more than 30 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount

Schedule:

- Day shift
- Flexitime
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Manchester, M4 4AH: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Expected start date: 20/03/2024