Psychological Wellbeing Coordinator

4 months ago

Morpeth, United Kingdom Northumberland County Council Full time

To act as the first point of contact to support employees with mental health issues and provide support to improve wellbeing, in line with Strategic objectives; to significantly help reduce the overall incidences of ill health within the organisation. To develop, promote, embed and sustain Health and Wellbeing within NCC in line with national and local priorities. To champion the importance of health and Wellbeing in the workplace. To develop new & impactful ways to respond to health priorities and to promote best practice and innovation with regard to the health and wellbeing of employees at NCC.

1. Delivers a comprehensive range of health and well being services to provide advice and support to managers and employees to ensure that the Council adheres to best practice and current legislation. 2. Acts as a first point of contact in providing Psychological Wellbeing advice and guidance to managers and employees in regards health and wellbeing initiatives, support available and medical intervention if required.

3. Act as a triage/assessment point for employees with psychological wellbeing issues to advise pathway of support. 4. Communicates sensitive and complex information to managers and employees covering a range of health & wellbeing issues.

5. To support and organise a programme of Health & wellbeing promotional topics throughout the organisation. 6. To support and prepare reports relating to Health & Wellbeing via specified reporting mechanisms e.g.

Workforce Committee, CLT 7. Contribute to the strategic planning of Health and Well being 8. Identify gaps in service provisions through needs analysis. 9.

Required to explain, persuade, influence, negotiate and use empathy and tact whilst dealing with managers, employees and trade union representatives. 10. Supports the organisation in effectively managing all forms of absence in order to achieve significant reductions in sickness absence and other staffing costs as appropriate. 11.

Support the Lead H & W Coordinator to design and carry out audit against predetermined Key Performance Indicators relevant to service provision and evaluate service development against agreed KPIs. 12. Coordinates activities which include multidisciplinary meetings, interventions for employees, roadshows etc. 13.

Attends meetings in a prescribed timeframe to ensure the achievement of council performance measures both internally and externally. 14. Propose changes to existing policies to enhance service development and delivery. 15.

Ability to use judgement to determine best approach or risks that may be associated with any aspect of Health & Wellbeing provision. 16. Support Lead H & W Coordinator with communication strategy with relevant services to promote Health and Wellbeing 17. Supports the implementation of the Councils HR Strategy/Workstreams and leads on designated projects/specialist areas as directed by HR line managers.

18. Devises and delivers training and development programmes to support policy implementation with the aim of assisting managers in their role of managing staff effectively. Help the County Council to implement a Health in All Policies Approach as set out in the HR/OD Strategic Plan. 19.

Prepares management information to support the Health & Wellbeing policy and promotion of Health & Wellbeing. 20. Undertakes surveys and audits necessary to own work and specific audit projects to improve area of service. 21.

Deliver both formal (teaching in a classroom to groups of staff) and informal training (usually 1:1 in the workplace or smaller groups such as managers meetings) in regards to health and Wellbeing projects. 22. To promote concepts of equality of opportunity and management of diversity, ensuring that practices are transparent and non-discriminatory. 23.

Develop and maintain appropriate work records to the required service standards, observing data protection, privacy and confidentiality rules and procedures 24. Provide support and advice to relevant officers across the Council in developing and implementing effective development programmes and supporting managers to embrace an ethos of developing people. 25. Develop and maintain positive collaborative relationships with all relevant internal and external stakeholders to ensure the successful delivery and implementation of strategic organisational development interventions within deadlines 26.

Actively promote and represent the interests of the County Council in relation to service activities and policies at local, regional and national level, as appropriate. 27. Attend and contribute to relevant committees, meetings, seminars and participate in task groups as required. The duties and responsibilities highlighted in this job description are indicative and may vary over time.

Post holders are expected to undertake other duties and responsibilities relevant to the nature, level and extent of the post and the grade has been established on this basis.

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