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Content Management

4 months ago

Dorking, United Kingdom DERTOUR UK Full time

Its not just our holidays that are award-winning. Our workplaces are, too

Our parent company, **Der Touristik UK**, are looking for a **Content Management & Project Executive** to join us on a 6 month fixed term contract.

Der Touristik UK includes the much-celebrated brands Kuoni, Carrier, CV Villas, Kirker, Jules Verne and Journeys Latin America.

We are looking for an individual that has experience of working in a learning and development environment or within a content management environment, a track record of creating and managing content for digital platforms and strong writing, editing and proof-reading skills.

The role will be based in Dorking, with a minimum of 3 days in the office per week.

To apply, please provide your CV and covering letter. We aim to respond within 7 days.

**Role Overview**

To provide operational and administrative support to the Senior Project Manager, ensuring that the creation and implementation of new DERTOUR employee systems are effectively managed and rolled-out across our businesses.

**What youll be doing**
- Working closely with suppliers, alongside the Senior Project Manager, to gather information on key processes and implementation requirements
- Maintaining a frequent line of contact to relevant suppliers, feeding information and requirements as and when necessary
- Understanding the business needs and making recommendations for improving the system, or their processes, to meet requirements
- Work effectively within the project team to create system frameworks for content management
- Collaborate with dedicated project representatives to understand content requirements and content status
- Assisting with the creation of original content as well as curating existing content, ensuring it is accurate, relevant and engaging for users
- Working closely with internal stakeholders to gather content requirements, solicit feedback and ensure alignment with organisational messaging
- Establishing and enforce, with the senior project manager, the content governance standards, including style guidelines, version control and maintaining consistency and quality
- Ensuring that processes and key milestones, within the project, are kept on track and meeting agreed timelines
- Ensuring regular and managed communication with project representatives, working to clear deadlines, on information and content gathering
- Responsible for documenting the processes and procedures, including any training materials required. All documentation should be clear and comprehensive, making it easy for users to understand how to use the system effectively.
- Provide training and support to content contributors and users on best practices and various topics such as content effectiveness and user engagement
- To build, manage and maintain strong inter-departmental relationships and communication within the business

**You will have**

**_Essential_**
- Experience of working in a learning and development environment or within a content management environment
- Track record of creating and managing content for digital platforms
- Strong writing, editing and proof-reading skills
- Experience of working within a project team environment
- Administration and process management exposure
- Previous experience of working with / influencing stakeholders to ensure guidelines are met

**Desirable**
- Digital communications or team collaboration expertise
- System implementation experience
- Project management experience

**Personal Qualities**
- Strong communication in various verbal and written forms
- Strong attention to detail
- Ability to manage multiple priorities and meet deadlines
- Innovative and creative with a solution focused approach
- Flexible and adaptable to changing priorities. Resourceful and practical; can think on your feet and solve problems quickly and effectively.
- Positive can do attitude

**In return youll the receive the following**:

- Opportunity to work for the Best Place to work in Travel, with like-minded colleagues
- Competitive salary
- Free on-site parking
- Modern working environment with complementary fruit, coffee and tea.
- Perkbox - discounts and rewards programme
- Company matched pension scheme - up to 5%
- 25 days holiday, plus bank holidays (increases with length of service)
- Enjoy your birthday off
- Free eye tests