Mental Health Service Caseworker

6 months ago

Maidenhead, United Kingdom Citizens Advice East Berkshire Full time

**Mental Health Service Caseworker - Role Description**

**Citizens Advice East Berkshire**

At Citizens Advice, we’ve been solving life’s problems for more than 80 years. We support our local community with expert free, independent, confidential, and impartial advice.

Serving the people of Bracknell, Slough and the Royal Borough of Windsor and Maidenhead last year we supported over 8,400 people securing £3.6 million of financial benefit. We know more people want our help and, at present, we are only able to meet some of the demand.

**Join Our Team as a Mental Health Service Caseworker**

Are you passionate about making a difference in the lives of individuals experiencing mental health challenges? Citizens Advice East Berkshire is seeking a dedicated individual to join our team as a Mental Health Service Caseworker. In this role, you'll provide specialist support to clients, delivering expert advice and casework to empower them towards recovery and independence.

**Role Overview**:
You will have strong attention to detail, be approachable and friendly and have the flexibility and resilience to deal with challenges that this role may present. You will most importantly have experience of supporting others and have proven experience in an advice-giving capacity.

**Aims of the Mental Health Service**
- To improve the quality of life for adults with a mental health illness through access to a specialist service tailored to the client group, providing free, independent, confidential, and impartial advice for people who due to their illness are inhibited from using general advisory services at that point in time.
- Support, educate and raise awareness to ensure people with mental health problems are appropriately supported within general advisory services, by working within the provider and with other stakeholders
- Support clients to obtain additional and appropriate benefits to assist independence, support quality of life and recovery.
- Manage and reduce the debt burden of clients with a mental illness.
- Support resolution of housing or employment issues that may have a negative impact on their independence and mental well-being.
- Raise local and national awareness of the types of problems encountered by clients of the service.
- Reduce anxiety and stress by ensuring that clients that would benefit from support are able to access an advisor, or supported to do so, prior to escalation of their issues having a detrimental effect on their mental health.

**Key Details**:

- **Salary**:£25,000+ per annum dependant on experience
- **Hours**: 37 hours per week (alternative hours considered)
- **Contract Term**: Permanent
- **Location**: Citizens Advice East Berkshire Offices and surrounding areas (some hybrid working is possible)

**Main Duties and Responsibilities**:

- **Advice Service**:

- To provide detailed specialist advice and casework on a range of issues presented by clients, supporting well-informed choices and decisions, negotiating with third parties (statutory and non-statutory), completing forms and supporting clients with navigating relevant processes.
- To carry out advocacy and representation where appropriate at tribunals and court including preparation of appeals.
- To maintain a focus on achieving positive outcomes, including financial gains from welfare benefits, improved money, and debt management, securing housing, and consequent improvements in health and wellbeing.

**Professional Development**
- To keep up to date with relevant legislation, case law, policies and procedures, and share news and developments with the wider team.

**Sharing expertise**
- To work with teams across Citizens Advice East Berkshire to share expertise, carry out supervision and make and receive specialist referrals as appropriate.
- To design and deliver in-house and external local training as required and appropriate.
- To take a lead role in promoting and carrying out research and campaigns work, particularly focusing on discrimination and other barriers faced by service users, contributing to reports and case studies where agreed.
- To act as a role model for best practice in case and client management.

**Administration**
- To manage own caseload, using case management and other systems effectively, to ensure sensitive, successful and timely support for clients.
- To manage case information to enable required reporting, case studies and outcomes measures.
- To ensure that all work complies with relevant Citizens Advice quality standards, systems and procedures.
- Ability to be able to work with mínimal supervision in a sensitive environment with people who are facing crisis and hardship.

**Generic**
- To keep an up-to-date understanding of Citizens Advice aims, policies and procedures and ensure these are followed.
- To ensure that work reflects and supports the Citizens Advice service's equality and diversity strategy.
- To keep up to date with research and campaigns issues and provide evidence as

  • Senior Mental Health Director

    3 weeks ago

    Maidenhead, Windsor and Maidenhead, United Kingdom Service Care Solutions Ltd Full time

    Job SummaryWe are seeking an experienced Senior Mental Health Director to lead our mental health services. This is a fantastic opportunity for a dynamic and forward-thinking leader to take up the role of Hospital Director, responsible for the strategic, financial and day-to-day running of the hospital.

  • Mental Health Ward Manager Leader

    3 weeks ago

    Maidenhead, Windsor and Maidenhead, United Kingdom Service Care Solutions Ltd Full time

    Job Title: Mental Health Ward Manager LeaderEstimated Salary: £60,000 per year.About the Role:The Service Care Solutions Ltd has a unique approach to providing mental health care services. Our services cater for the needs of both genders and offer a supportive environment that promotes recovery and well-being. The accommodation is inclusive of spacious...

  • Mental Health Practitioner for Community Services

    2 weeks ago

    Maidenhead, Windsor and Maidenhead, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

    Mental Health Practitioner for Community ServicesEstimated Salary: £40,000 - £50,000 per annumWe are looking for a Mental Health Practitioner to join our community services team. As a Mental Health Practitioner, you will work closely with patients, their families, and other healthcare professionals to provide high-quality care.You will have experience of...

  • Care Coordinator for Mental Health Services

    3 weeks ago

    Maidenhead, Windsor and Maidenhead, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

    Job OverviewBerkshire Healthcare NHS Foundation Trust is seeking a skilled Care Coordinator for Mental Health Services to join their team. As a key member of the Community Mental Health Team, you will be responsible for managing caseloads, conducting assessments, and developing care plans in collaboration with patients, carers, and multidisciplinary...

  • Senior Mental Health Service Director

    3 weeks ago

    Maidenhead, Windsor and Maidenhead, United Kingdom Willing Care Recruitment Full time

    Willing Care RecruitmentAbout UsWe are a leading recruitment agency specialising in healthcare roles, dedicated to connecting talented professionals with top organisations.Job OverviewAn exciting opportunity has arisen for a dynamic and forward-thinking leader to take on the role of Hospital Director at our esteemed hospital. The successful candidate will be...

  • Mental Health Practitioner

    6 months ago

    Maidenhead, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

    We're looking for an enthusiastic and professionally qualified Mental Health Practitioner who is passionate about delivering responsive and high-quality clinical services. While community experience is a plus, it's not essential - what's most important is your commitment and keen interest in all aspects of mental health. Your up-to-date knowledge of...

  • Mental Health Practitioner

    3 weeks ago

    Maidenhead, Windsor and Maidenhead, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

    Company Overview:Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust, committed to providing the best possible care to people across Berkshire. We promote independence and quality of life through community and mental health services, aiming for seamless delivery of the best care in the right place. Our...

  • Mental Health Assistant

    1 month ago

    Maidenhead, United Kingdom CV-Library Full time

    Mental Health Assistant - Maidenhead - ASAP Start Have you got experience helping children who struggle with mental health? Are you a psychology graduate looking for your first step into mental health? A lovely school in Maidenhead is looking for a mental health assistant to join their team in September. They are looking for a Mental Health Assistant who...

  • Mental Health Assistant

    2 days ago

    Maidenhead, United Kingdom Academics Ltd Full time

    Mental Health Assistant - Maidenhead - ASAP Start Have you got experience helping children who struggle with mental health? Are you a psychology graduate looking for your first step into mental health? A lovely school in Maidenhead is looking for a mental health assistant to join their team in September. They are looking for a Mental Health Assistant who...

  • Specialist Mental Health Practitioner

    6 months ago

    Maidenhead, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

    We are seeking to recruit experienced mental health practitioners to be an integral part of the Mental Health Integrated Community Service (MHICS) for the Maidenhead Primary Care Network (PCN). The post holder(s) will be responsible for working closely with General Practitioners and the primary care team to provide biopsychosocial assessments, brief...

  • Mental Health Practitioner

    6 months ago

    Maidenhead, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

    As part of our services across Frimley Integrated Care system (ICS), we are excited to be able to implement Mental Health Practitioner roles across the Primary Care Network to support GPs with ‘on the day’ Mental Health assessment and support for patients. These are new roles designated under the Additional Roles Reimbursement Scheme for Primary Care...

  • Senior Mental Health Practitioner

    1 month ago

    Maidenhead, Windsor and Maidenhead, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

    About the RoleWe are seeking an experienced Registered Mental Health Nurse or equivalent to join our Older Adults Service as a Senior Mental Health Practitioner. The successful candidate will work as part of a multi-disciplinary team, managing a caseload of patients and providing mental health care and treatment using appropriate...

  • Mental Health Professional

    1 month ago

    Maidenhead, Windsor and Maidenhead, United Kingdom McLean Hospital Full time

    Job SummaryWe are seeking a skilled Mental Health Tech to join our team at McLean Hospital. The successful candidate will be responsible for providing 24-hour mental health support in a dynamic and fast-paced environment.Key ResponsibilitiesProvide mental health support to patients and familiesCollaborate with multidisciplinary teams to develop and implement...

  • Adult Mental Health Specialist

    3 weeks ago

    Maidenhead, Windsor and Maidenhead, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

    Job Title: Adult Mental Health Specialist">We are seeking a highly skilled and compassionate Adult Mental Health Specialist to join our dynamic team at Berkshire Healthcare NHS Foundation Trust. This full-time role is based at Nicholson House in Maidenhead and involves providing high-quality mental health care to older adults in the community.">In this...

  • Lead Mental Health Practitioner

    3 weeks ago

    Maidenhead, Windsor and Maidenhead, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

    Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust, committed to delivering the best possible care to people across Berkshire.We are seeking an experienced Lead Mental Health Practitioner to join our Older Adults Service team. This role offers an exciting opportunity to work in a dynamic environment...

  • Mental Health Practitioner

    6 months ago

    Maidenhead, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

    Are you a Community Psychiatric Nurse/Mental Health Practitioner or newly qualified with a keen interest in developing your skills? We’re looking for an individual to work in our Older Adults Service so you will need to be passionate about caring for patients with mental health needs including dementia. You will work in our Older Adults Home Treatment...

  • Community Mental Health Professionals

    3 weeks ago

    Maidenhead, Windsor and Maidenhead, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

    What We OfferBerkshire Healthcare NHS Foundation Trust offers a range of benefits and opportunities for growth and development.We are committed to providing the best possible care to people across Berkshire, promoting independence and quality of life through community and mental health services.This role involves working as part of the WAM Community...

  • Approved Mental Health Professional

    6 months ago

    Maidenhead, United Kingdom Optalis Full time

    Optalis is the adult social care delivery partner on behalf of Wokingham Borough Council and the Royal Borough of Windsor & Maidenhead Council. Optalis is owned and funded by the 2 Councils. Optalis is not a private provider or an employment agency. **Approved Mental Health Professional. £43,200.00** - Windsor Ascot & Maidenhead (WAM) Community Mental...

  • Advanced Mental Health Professional

    2 weeks ago

    Maidenhead, Windsor and Maidenhead, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

    About Our TeamBerkshire Healthcare NHS Foundation Trust is a leading provider of specialist mental health and community health services across the county. We promote independence and quality of life through community and mental health services and aim for seamless delivery of the best care in the right place.Job DescriptionThe successful applicant will be...

  • Mental Health Practitioner

    6 months ago

    Maidenhead, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

    Are you an enthusiastic, registered Mental Health Nurse or Social worker looking to work across teams within a friendly service? The Windsor, Ascot and Maidenhead (WAM) Older Peoples Mental Health Service is looking for a motivated Mental Health Practitioner to join our friendly and innovative team. You will have the opportunity to work across CMHT(e), HTT...