Service Advisor
6 months ago
Job reference number- JA1391R- Job Type- Full time- Location- Exeter, Devon, England- Salary- £26500-£33500 per annum**Job description**:
**Vacancy - Service Advisor - Exeter Area**
An exciting opportunity has arisen for dynamic and highly motivated Service Advisor to join our client's busy aftersales team at their prestige franchised main dealer in the Exeter area.
Basic - 26.5k
Realistic OTE - 33.5k (uncapped)
Mon - Fri - 8.00am - 6.00pm (with rota'd early finishes - 1 x 4.30pm, 2 x 5.30pm, 2 x 6pm)
Sats - 8.00am - 1.00pm (1 in 5)
Main tasks and responsibilities:
- Responsible for prioritising customer requirements throughout the service operation
- To ensure every opportunity is met to achieve customer 'Fix First Visit'
- Primary focus being upselling additional work and add ons
- Monitors workshop loading, ensuring continuity to maximise productivity
- Allocates the flow of work into the workshop, maximising available resources
- Manages the standard and quality of technical information
- Ensures that the authorisation of warranty and goodwill meets the manufacturers recommendations
About you:
- Previous service/sales experience within the Motor industrial (Desirable)
- Proven sales track record, transferable skills from other sectors will be considered
- Experience of a customer focused environment
- Specialist/ technical product knowledge
- Admin and IT Skills
**Benefits**:
- 25 Days holiday (plus bank holidays)
- Bonus scheme
- Car Benefit Scheme
- Scottish Widows Salary sacrifice Pension Scheme available
- Employee Assistance Programme
- Benefits Hub with 1,000s of amazing deals on all brands employees love
- Life Assurance
- Enhanced sick pay
- Excellent training and support
- Career progression
- Aspiring Managers programme
- Cycle to work scheme
- Eye care vouchers
- Long service awards
Key positons; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.
**Job SkillS**:
Customer, Service Advisor, Aftersales
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