3rd Line Infrastructure Engineer/ Permanent

2 months ago

Birmingham, United Kingdom Akkodis Full time

We have a great opportunity for an experienced 3rd line support technician to fill the role of a senior Infrastructure Engineer on a permanent basis at our client, a large construction company in Birmingham. As well as being technically sound we need someonewho is a leader who can motivate those around them and liase with senior figures in the organisation.

**What you'll be doing**:

- Supporting the development of the IT Infrastructure strategic plans and contributing to operational improvements plan for the IT Infrastructure area
- Supporting project planning activities for projects to reach their technical goals
- Provide technical expertise for engineering activities across the team
- Responsible for implementing and maintaining overall technical design and configurations for the existing service technology
- Develop and assure correct and relevant toolsets for the delivery of the service including monitoring, deployment, backup, reporting and other operational tools
- Provide hands-on engineering support and expertise to complex technical activities such as root cause analysis, trouble shooting, project recovery/remediation plans, technical risk assessments, SME consultancy and advice.

**What we're looking for**:

- A Technical Leader with excellent leadership and motivational people management skills
- Professional acumen, with excellent senior level influencing
- At least 5 years' experience within the Microsoft desktop environment
- Windows operating systems
- Azure AD (Group Policy creation, amendment and modification)
- Intune MDM (Maintenance and update)
- Cloud technologies (Azure, M365, Office365)
- Experiencing in writing and compiling reports
- Experience in multiple technology disciplines from Junior to Senior levels

**About you**
- An individual highly motivated to be a technical leader and true SME in their fields of technical expertise.
- The individual will be passionate about technology and achieving the maximum benefit from its implementation.
- Senior Infrastructure engineer will thrive on translating the most complex technological matters into meaningful solutions.
- The Senior Infrastructure engineer will have an eye for detail and be exacting and methodical in technical specification, design, and analysis work.

**Qualifications and Training**
- A Technical Computer Science Degree, Higher Education qualification or extensive business technical experience
- High-level and up-to-date technical qualifications relevant to virtualization, cloud technologies
- Relevant ITIL qualification

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

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