![First 4 Logistics Ltd](https://media.trabajo.org/img/noimg.jpg)
Customer Services Operator
1 week ago
Job Type: Full Time (Permanent)
Hours: 45 hours a week, Monday to Friday
**Salary**: £25,750.00 per annum
Start Date: ASAP
Location: Fareham
First 4 Logistics Ltd are currently recruiting for a Permanent Full Time employed customer service operator to join our local team in Newhaven.
As a Customer Service Operator with us you will be the voice of the Company, responsible for:
**Main responsibilities**:
- Ensuring excellent customer service is given to all our customers, through all forms of communication.
- Answering inbound calls and liaising with other depots and our drivers to ensure all queries and problems are dealt with in a timely manner.
- Building working relationships with regular customers to retain and grow the business.
**Key Skills and Experience**:
- Ability to be proactive with a positive, flexible and problem-solving attitude.
- A good team player, with the ability to work independently.
- Strong and effective communicator with an excellent telephone manner
- Ability to work under pressure and prioritise workloads.
- Demonstrate good attention to detail and organisational skills.
- PC literate
This role is full time, Monday to Friday 45 hours per week,.
We offer a competitive basic salary, a 3 month probationary period as well as a contributory pension scheme and 20 days paid holiday plus bank holidays.
**Job Types**: Full-time, Permanent
**Salary**: £25,750.00 per year
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Day shift
**Experience**:
- customer service: 1 year (preferred)
Work Location: In person
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