Customer Services Operator

5 months ago


Newhaven, United Kingdom First 4 Logistics Ltd Full time

Job Type: Full Time (Permanent)
Hours: 45 hours a week, Monday to Friday

**Salary**: £25,750.00 per annum
Start Date: ASAP
Location: Fareham

First 4 Logistics Ltd are currently recruiting for a Permanent Full Time employed customer service operator to join our local team in Newhaven.

As a Customer Service Operator with us you will be the voice of the Company, responsible for:
**Main responsibilities**:

- Ensuring excellent customer service is given to all our customers, through all forms of communication.
- Answering inbound calls and liaising with other depots and our drivers to ensure all queries and problems are dealt with in a timely manner.
- Building working relationships with regular customers to retain and grow the business.

**Key Skills and Experience**:

- Ability to be proactive with a positive, flexible and problem-solving attitude.
- A good team player, with the ability to work independently.
- Strong and effective communicator with an excellent telephone manner
- Ability to work under pressure and prioritise workloads.
- Demonstrate good attention to detail and organisational skills.
- PC literate

This role is full time, Monday to Friday 45 hours per week,.

We offer a competitive basic salary, a 3 month probationary period as well as a contributory pension scheme and 20 days paid holiday plus bank holidays.

**Job Types**: Full-time, Permanent

**Salary**: £25,750.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Day shift

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person



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