Order Processor

Juice Recruitment are delighted to be working alongside a fantastic company in search for a Senior Order Processor and Administrator to join their growing team in Cheltenham.

As the Senior order processor and administrator you will be the first point of contact for all customer enquiries which includes sales, logistics and other general enquiries. Whilst maintaining exceptional levels of customer service, your primary responsibility will be the daily management and administration of customer orders and schedules.

This is a full-time role with an early finish on Fridays.

**Core Responsibilities include**:

- To be main contact for specified Key and Strategic Customers to ensure their needs for information and support are covered efficiently from initial enquiry through order placement and dispatch.
- Maintain existing and establish relationships with customers and suppliers through communication on a regular basis.
- Accurately processing customer orders and arranging schedules in accordance with defined procedures, including contract review.
- Monitoring and managing stock and customer demand to achieve on time delivery.
- Interfacing with customer stock management systems, such as Kanban, Pull-Systems and Vendor Managed Scheduling.
- Preparation of despatch paperwork such as delivery notes, invoices and export documentation.
- To operate within a team environment, and proactively seek opportunity to help colleagues within the team.
- Filing and General Office duties such as invoice checking and sorting of paperwork
- Assist with marketing activities.

**To be part of this amazing team, you will have;**
- Outstanding customer service and communication skills.
- Happy to work within a busy office environment.
- Well-organised and able to meet deadlines.
- Computer Literate.

**Job Types**: Full-time, Permanent

**Salary**: £28,000.00 per year

Schedule:

- Monday to Friday
- No weekends

Work Location: One location

Reference ID: Senior Administrator