Part Time Evening Customer Service Advisor

3 weeks ago

Peterborough, United Kingdom The Lettings Hub Full time

**Are you looking for a customer service role with an immediate start?**

Salary **£20,000 per annum** pro rata (FTE 40 hours). Also eligible for a Monthly Performance Bonus.

**Permanent **basis after a 6-month Probationary period.

**Part-time**: 20 hours per week (0.5 FTE)

The shift is 5pm-9pm Monday to Thursday, plus 9am-1pm on Saturday morning. The part time role is home-based after your initial training period, Although, you may be required to work in the Peterborough Office when required so flexibility and ability to be able to commute easily is essential.

**The Role**

This role involves call handling as part of our out of hours team, administrative duties, and data analysis, so first-rate customer service is key to success in the role.

Our Customer Service roles are designed to assess the suitability of potential tenants looking to rent their new home by contacting previous landlords/letting agents, employers etc. You will be assigned your own letting agents to support and after training, you’ll be able to make decisions to move people into their new homes

**The Person**

To be considered for this role, you will need to have previous experience within an administration or telephone-based customer service team. Competence in everyday IT packages eg Microsoft Office is required. If this sounds like you we’d love to hear from you
- Friendly, self-confident and enthusiastic
- Self-motivated and results orientated
- Excellent communication skills, both written and verbal
- A ‘hands on’ person, to drive effectiveness and efficiencies at all times
- A strong sense of personal responsibility and accountability
- Possess high professional standards
- Strong attention to detail
- Can work to tight deadlines
- Ability to handle calls to a high standard and pace.

Although mainly Home-working, you need to be in easy commute of Peterborough as this is the main work location. You will be based in the office for training during your first few weeks in the role.

**About Us**

The Lettings Hub is a unique supplier of technology-driven products and services that simplify and speed up the lettings process. Specialising in referencing, insurance and other rental properties services, The Lettings Hub are trusted by many leading agency brands and help over 20,000 people move home each month.

The Lettings Hub combine the best of technology with invaluable experience, which informs everything we do. We aim to exceed our customer’s expectations and do it with a smile. Since first starting out in the business that principle hasn’t changed.

We believe in treating people the way we want to be treated - respectfully and inclusively - and investing in those we work with and partner.

As we continue to expand our team of over 100 dedicated, brilliant people, we are looking for like minded, talented individuals to come and join us and work in a great team of passionate and hardworking people

Located on the Lynch Wood Business Park we offer our people a fun, friendly and flexible working environment with many benefits such as holiday purchase scheme, career / salary progression and we love rewarding our people with our recognition awards and schemes.

Selection decisions will be based on merit and suitability against the above criteria.

**Salary**: £20,000.00 per year (based on 40 hours a week) £10,000 per year (based on 20 hours a week)

**Job Types**: Part-time, Permanent
Part-time hours: 20 per week

**Salary**: £10,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Free parking
- Wellness programme
- Work from home

Ability to commute/relocate:

- Peterborough: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Peterborough

  • Customer Service Advisor

    2 weeks ago

    Peterborough, United Kingdom The Lettings Hub Full time

    **Customer Service Advisor (Moving Mentor)** **Responsible to**: People & Performance Manager **Location of work**: Home based working but training in Lynchwood Business Park, Peterborough. Training for first 3-5 days will be full time and in the Office. **Hours**: Part - time (20 hours per week) **Salary**: Starting Salary is £10,840 + Bonus Part-Time...

  • Part Time Evening Customer Service Advisor

    1 week ago

    Peterborough, United Kingdom The Lettings Hub Full time

    **Are you looking for a customer service role with an immediate start?** Salary **£21,700 per annum** pro rata (FTE 40 hours). Also eligible for a Monthly Performance Bonus. **Part-time**: 20 hours per week (0.5 FTE) The shift is 5pm-9pm Monday to Thursday, plus 9am-1pm on Saturday morning. The part time role is home-based after your initial training...

  • Part Time Evening Customer Service Advisor

    2 weeks ago

    Peterborough, United Kingdom The Lettings Hub Full time

    Salary **£24,000 per annum** pro rata (FTE 40 hours). Also eligible for a Monthly Performance Bonus. **Part-time**: 20 hours per week (0.5 FTE) The shift is 5pm-9pm Monday to Thursday, plus 9am-1pm on Saturday morning. The part time role is office based but could be hybrid with 2 days working from home after your initial training period. **The...

  • Part Time Evening Customer Service Advisor

    4 weeks ago

    Peterborough, United Kingdom The Lettings Hub Full time

    Salary **£21,700 per annum** pro rata (FTE 40 hours). Also eligible for a Monthly Performance Bonus. **Part-time**: 20 hours per week (0.5 FTE) The shift is 5pm-9pm Monday to Thursday, plus 9am-1pm on Saturday morning. The part time role is office based but could be hybrid with 2 days working from home after your initial training period. **The...

  • Part Time Evening Customer Service Advisor

    2 weeks ago

    Peterborough, United Kingdom The Lettings Hub Full time

    Salary **£21,700 per annum** pro rata (FTE 40 hours). Also eligible for a Monthly Performance Bonus. **Part-time**: 20 hours per week (0.5 FTE) The shift is 5pm-9pm Monday to Thursday, plus 9am-1pm on Saturday morning. The part time role is office based but could be hybrid with 2 days working from home after your initial training period. **The...

  • Part Time Evening Customer Service Advisor

    19 hours ago

    Peterborough, United Kingdom The Lettings Hub Full time

    Salary **£24,000 per annum** pro rata (FTE 40 hours). Also eligible for a Monthly Performance Bonus. **Part-time**: 20 hours per week (0.5 FTE) The shift is 5pm-9pm Monday to Thursday, plus 9am-1pm on Saturday morning. The part time role is office based but could be hybrid with 2 days working from home after your initial training period. **The...

  • Customer Service Advisors

    2 weeks ago

    Peterborough, United Kingdom BGL Insurance Full time

    Customer Service Advisors - Full and Part Time Positions Available Free lunch and hybrid working as well as a salary of £22,890 (inclusive of a £2,500 shift allowance), this is based on full time hours of 37.5 hours per week.. Read on!! BGL Insurance are hiring Customer Service Advisors. I know what you're thinking, a lot of companies are hiring within...

  • Customer Service Advisors

    2 weeks ago

    Peterborough, United Kingdom BGL Insurance Full time

    Customer Service Advisors - Full and Part Time Positions Available Free lunch and hybrid working as well as a salary of £22,890 (inclusive of a £2,500 shift allowance), this is based on full time hours of 37.5 hours per week.. Read on!! BGL Insurance are hiring Customer Service Advisors. I know what you're thinking, a lot of companies are hiring within...

  • Customer Service Advisors

    2 days ago

    Peterborough, United Kingdom BGL Insurance Full time

    Customer Service Advisors - Full and Part Time Positions Available Free lunch and hybrid workingas well as a salary of £22,890 (inclusive of a £2,500 shift allowance), this is based on full time hours of 37.5 hours per week.. Read on!! BGL Insurance are hiring Customer Service Advisors. I know what you're thinking, a lot of companies are hiring within...

  • Customer Service Advisor

    3 weeks ago

    Peterborough, United Kingdom RSA Full time

    Customer Service Advisor Job Title Customer Service Advisor Reference UK001777 Town Peterborough Business Line Contact Centre Introduction Full Time / Permanent positions - 35 hours per week. Base Salary : £21,840 dependant on experience RSA Office - Lynchwood House, Peterborough. Range of set working patterns including evenings and weekends...

  • Customer Service Advisor

    2 weeks ago

    Peterborough, United Kingdom Katie Strange Recruitment Full time

    This is a great opportunity for someone who is looking to move out of retail or hospitality and into a busy office role. If you enjoy speaking to customers, fantastic. If you have an interest in sports or fashion, even better! The successful applicant will work alongside a small and dedicated team and will naturally take on additional responsibilities as...

  • Customer Service Advisor

    3 weeks ago

    Peterborough, United Kingdom Wave Utilities Full time

    **Customer Service Advisor (18hours per week Monday-Friday, Permanent)** **Location**:Hybrid working with Western House, Peterborough as a base** **Salary: starting at £23,768 (pro-rata), with opportunities to increase salary within our Role Progression matrix, plus a discretionary bonus potential of up to 8% of annual salary** **Job Level:...

  • Part Time Customer Service Advisor

    5 days ago

    Peterborough, United Kingdom Repair and Maintenance Plans Ltd (RAMP) Full time

    **RAMP (Repair and Maintenance Plans)** is an exciting, innovative and forward thinking business that provides a range of automotive repair and maintenance plans throughout the UK. We specialise in partnering with the very best franchise and independent motor retailers to provide their customers with industry leading products that deliver the highest levels...

  • Customer Service Advisor

    1 week ago

    Peterborough, United Kingdom Performance Resourcing Full time

    **Customer Service Advisor** Peterborough £25,000 - £35,000 OTE/annum We are looking for a **Customer Service Advisor **for a **Franchised** **Car Dealership **in the **Peterborough **area**.** **A Customer Service Star** who has the ability to work to deadlines and handle sensitive and confidential information. You’ll have excellent communication...

  • Customer Service Advisor

    1 week ago

    Peterborough, United Kingdom Activate Group Limited Full time

    **Basic starting salary of £20,500.00, with a guaranteed further £500 uplift after probation*** **Role**:Customer Service Advisor **Location**: Hampton, Peterborough **Start Dates**: 24th April 2023 **Shift Patterns**:Monday to Friday and 4 on 4 off shifts available Join our friendly, fast-paced contact centre and help us deliver outstanding...

  • Customer Service Advisor

    2 weeks ago

    Peterborough, United Kingdom The Lettings Hub Full time

    **Customer Service Advisor (Moving Mentor)** **Responsible to**: People & Performance Manager **Location of work**: Home based working but training in Lynchwood Business Park, Peterborough. Training for first 3-5 days will be full time and in the Office. **Hours**: Part - time (25 hours per week) 9.30am-2.30pm. All year not just term time. **Salary**:...

  • Customer Service Advisor

    2 weeks ago

    Peterborough, United Kingdom ACCENT housing Full time

    **At Accent we believe everyone has the right to a safe, secure and warm place to call home. Are you ready to go above and beyond to **help our customers with their repairs and maintenance queries?** We’re looking for **Customer Service Advisors** to join our **Repairs** team in **Peterborough**. **About the role and person**: - 35 hours per week -...

  • Customer Service Advisor

    1 week ago

    Peterborough, United Kingdom Eakin Healthcare Group Full time

    **ABOUT THE ROLE** **This is a 14 Month Fixed Term Contract** As a Customer Service Advisor you will provide the best possible customer service to our customers, contributing towards the success of the business by going above and beyond to meet our customers’ expectations and fulfilling their needs in a safe and timely manner. **KEY ACTIVITIES** -...

  • Customer Service Advisor

    5 days ago

    Peterborough, United Kingdom Activate Group Limited Full time

    **Basic starting salary of £21,255, increasing to £22,000 after completing probation + quarterly bonus of £300** **Role**:Customer Service Advisor **Location**: Hampton, Peterborough **Start Dates**: 3rd July 2023 & 31st July 2023 **Shift Patterns**:Monday to Friday, 4 on 4 off shifts available 7am-7pm, 9am-9pm & 11am-11pm Join our friendly,...

  • Customer Service Advisor

    2 days ago

    Peterborough, United Kingdom ACCENT housing Full time

    **At Accent we believe everyone has the right to a safe, secure and warm place to call home. Are you ready to go above and beyond to **help our customers with their repairs and maintenance queries?** We’re looking for **Customer Service Advisors** to join our **Repairs** team in **Peterborough**. **About the role and person**: - Flexible working...