Customer Collaboration Planner

2 weeks ago

London, United Kingdom Bacardi Full time

**Your Opportunity**

We are uniquely positioned to see the supply chain end to end - starting with our materials through to the touch point of our brands with shoppers in the market. Join us & become both the voice of the customer for supply & the integrator across Sales, Marketing & Finance.Your focus will be providing our Commercial & Planning teams with insight from our Customers via detailed understanding of their systems & processes at store & depot level. You will facilitate the execution of Promotions, developing the most accurate forecast with the Customer for upcoming activities. The role will involve collaborative joint project initiatives to improve On Shelf Availability/Service, Delivery Efficiency, & Cost.**Responsibilities**:
**With our Consumer at the heart, your key focus will be to**:

- Working with Customers to develop the most accurate forecast for promotional activities, new listings, product changes & events to maintain excellent On Shelf Availability, Forecast Accuracy & Service Level. Drive sales by optimising flow of stock to shelf
- Provide insight to Planning Teams by using Customer Systems at both store & depot level. Report, analyse & deliver on KPIs by implementing continuous improvement activities related to availability, inventory, forecasting, execution of promotional events & value creation.
- Lead regular meetings with Customers, fostering close partnerships to gain insights & intel, achieved with an open & transparent dialogue. Administer CPFR (collaborative planning, forecast & replenishment) cyclical process & support your Customer Account Manager in short term planning meetings with Customer Buyer(s) & Customer Supply Chain contacts.
- Support Planning through weekly review of volume variances. React to short term demand fluctuations & provide insight on stock, changes to distribution & buy-in phasing to help interpret stock flow patterns & take preventative measures on stock outs. Using this insight, place emphasis for mid/longer term corrective & systemic action plans to prevent recurrence (right-first time forecast)
- Joint Value Creation & Collaboration activities with the Customer to improve Service, Delivery Efficiency, Sustainability & Cost
- Key interactions will be with the Customer Supply Chain Teams & Bacardi’s Key Account Manager to ensure that the commercial & supply chain strategy & communication is fully aligned

Skills and Experience

**The Skills & Experience needed to create your legacy**
- Working with Customers to develop the most accurate forecast for promotional activities, new listings, product changes & events to maintain excellent On Shelf Availability, Forecast Accuracy & Service Level. Drive sales by optimising flow of stock to shelf
- Provide insight to Planning Teams by using Customer Systems at both store & depot level. Report, analyse & deliver on KPIs by implementing continuous improvement activities related to availability, inventory, forecasting, execution of promotional events & value creation.
- Lead regular meetings with Customers, fostering close partnerships to gain insights & intel, achieved with an open & transparent dialogue. Administer CPFR (collaborative planning, forecast & replenishment) cyclical process & support your Customer Account Manager in short term planning meetings with Customer Buyer(s) & Customer Supply Chain contacts.
- Support Planning through weekly review of volume variances. React to short term demand fluctuations & provide insight on stock, changes to distribution & buy-in phasing to help interpret stock flow patterns & take preventative measures on stock outs. Using this insight, place emphasis for mid/longer term corrective & systemic action plans to prevent recurrence (right-first time forecast)
- Joint Value Creation & Collaboration activities with the Customer to improve Service, Delivery Efficiency, Sustainability & Cost
- Key interactions will be with the Customer Supply Chain Teams & Bacardi’s Key Account Manager to ensure that the commercial & supply chain strategy & communication is fully aligned

We want people who are highly motivated, ready to commit & take the plunge to make their mark in a successful company.Our culture

We share the passion and entrepreneurial flair of our founder and are guided by our three culture pillars - Fearless, Family and Founders, they inspire our Primos to be the best they can be and drive us forward in all we do. But what does this mean?
- Being Fearless; means adopting an agile mindset, being comfortable trying new things and taking risks. We are empowered to question, challenge and innovate.
- Family; We treat each other, and our communities, like Family. Always.
- Founders; The spirit of entrepreneurship is at the heart of everything we do. We see the business as if it’s our own. We do the right thing for the business and we all take accountability for our work.

When you join Bacardi, you become part of our family and gain more than just a job.
- Discl

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