Senior Operations Coordinator

6 months ago


Pontypridd, United Kingdom AGI Global Logistics Full time

We are AGI Global Logistics; one of the fastest growing logistics companies in the UK.

We currently have 15 offices and branches across the UK and Europe with 250 network locations Worldwide.

Our current team of 180 people go the extra mile to provide the same outstanding service to every client and we are all driven by delivering expert road, sea and air freight distribution and logistics solutions for our clients.

The bigger we become, the more people we can helpThis is where you come in

**The role**
This role is an extremely exciting opportunity to support our Pontypridd office with their operational needs.

We are looking for someone who has already worked in an operational role for a freight forwarding company who can come in and hit the ground running.

In this role you will be responsible for ensuring all our clients receive a personable and tailored service delivery to build loyalty, ensure repeat business and enable all jobs to run efficiently and correctly.

You will be responsible for processing air and sea shipments for our customers and completing bookings with shipping lines and agents. Delivering outstanding service to our customers is everything to us so you will make sure you are tracking and communicating all updates to customers, making sure their shipments arrive on time and informing them of any delays.

You will also use your senior knowledge and experience to support the rest of the operations team and other colleagues across the business where they need assistance and act as an escalation point for more complex customer queries and disputes in the absence of management.

Alongside service, margins are of course incredibly important to us and you will play a pivotal role in ensuring we have clear profit margins on all accounts and jobs, maximising these wherever possible

**Benefits**
- Competitive salary
- 25 days holiday plus bank and public holidays
- Contributory pension scheme
- Cycle to work scheme
- Contributory health cash plan scheme
- Access to free and discounted financial advice
- Full use of industry leading systems and software
- A very sociable and friendly environment (we don’t take life too seriously and want the best out of everyone)
- Smart casual dress code
- On-site parking
- Unlimited free tea and coffeeand there’s always cake and biscuits too

**What you’ll be able to offer**
- Extensive experience working in an operational/senior operational role for a freight forwarding company is essential
- Understanding and operational experience of multiple products and lanes is essential - specifically air and sea freight
- Good understanding of transport and Worldwide logistics
- Outstanding communication and customer service skills
- Strong negotiation skills
- The ability to develop and build strong and personable relationships over the phone and in person with a broad range of individuals
- The ability to work in a fast-paced environment and be a strong team player
- Accountability to yourself and others
- Extremely organised with a high attention to detail and accuracy
- Ability to work well under pressure and able to work to tight deadlines
- High IT literacy skills

**Recruitment agencies**
We will not consider CVs or speculative proposals from any agencies therefore we kindly request you not to contact us.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- On-site parking

Schedule:

- Monday to Friday

Application question(s):

- Do you have air and sea freight operational experience?

**Experience**:

- freight forwarding operational: 1 year (required)

Work Location: In person



  • Pontypridd, Rhondda Cynon Taf, United Kingdom Pinnacle Recruitment Ltd Full time

    Pinnacle Recruitment Ltd is hiring a Senior Site Operations Coordinator for our £30m Network Rail Project in South Wales. The successful candidate will oversee site operations, prepare reports, and ensure that health and safety protocols are followed.Key requirements for this role include:CSCS cardSSSTS or SMSTS certificationPrevious experience working on...


  • Pontypridd, Rhondda Cynon Taf, United Kingdom C2 Recruitment Ltd Full time

    Stock Management and Merchandising PositionC2 Recruitment Ltd is seeking a skilled and detail-oriented individual to fill the role of Store Operations Coordinator. In this position, you'll be responsible for managing stock levels, coordinating with colleagues, and ensuring the smooth operation of the store.The salary for this role is £13.72 per hour,...


  • Pontypridd, Rhondda Cynon Taf, United Kingdom anzuk Education Full time

    Job Description: School Operations CoordinatorCompany Overview:anzuk Education is a leading education recruitment agency that provides exceptional support services to schools across the country.Job Summary:We are seeking a highly organized and detail-oriented individual to join our team as a School Operations Coordinator. In this role, you will be...


  • Pontypridd, Rhondda Cynon Taf, United Kingdom Merthyr Tydfil County Borough Council Full time

    Job Title:Safeguarding CoordinatorAbout the Role:We are seeking a highly skilled and experienced Safeguarding Coordinator to join our team at Merthyr Tydfil County Borough Council. This is an exciting opportunity for someone who is passionate about protecting adults at risk and promoting their well-being.Responsibilities:Support the work of the Principal...


  • Pontypridd, Rhondda Cynon Taf, United Kingdom Innovate Full time

    Job OverviewInnovate seeks an experienced Materials Operations Manager to lead the Materials department. As a key player in the operation, you'll oversee daily activities, ensuring efficient material flow and optimal stock management.Key ResponsibilitiesTeam Leadership: Guide and motivate a dedicated team, providing guidance and support.Daily Operations:...

  • Volunteer Coordinator

    6 months ago


    Pontypridd, United Kingdom Pontypridd Foodbank Full time

    **JOB Description** **Volunteer Coordinator - PONTYPRIDD Foodbank** **Location**: Riverside Centre, Treforest **Hours**: 25 hours per week, days and times by agreement **Salary**: £16,900 per annum (equal to £13 per hour or £23,660 fte) The Volunteer Coordinator reports to the Foodbank Manager, with lead responsibility and management for all...


  • Pontypridd, United Kingdom Llechwen Hall Hotel Full time

    **About us** LLechwen Hall Hotel is a small business in Pontypridd. We are professional and agile. Our work environment includes: - Food provided - Growth opportunities This is a varied role that will be responsible for all aspects of running events, from initial enquiry to event planning, as well as operational delivery of events. You will be part of a...

  • Senior Tutor

    3 weeks ago


    Pontypridd, Rhondda Cynon Taf, United Kingdom QA Limited Full time

    Welcome to QA Limited">We are seeking a skilled Business Lecturer to join our team at the QAHE Pathway College embedded within the University of South Wales in Pontypridd. As a member of our faculty, you will play a crucial role in shaping the future of our students.">Job Summary">This is a full-time and permanent opportunity to contribute to face-to-face...


  • Pontypridd, Rhondda Cynon Taf, United Kingdom Workonblockchain Full time

    We are seeking a seasoned Senior Network Engineer to lead our data network strategy and roadmap, ensuring alignment with our organization's vision and objectives.About the RoleThis is a fantastic opportunity for a motivated individual to oversee the lifecycle design, installation, configuration, testing, assurance, and optimization of our data network,...


  • Pontypridd, Rhondda Cynon Taf, United Kingdom Rise Technical Recruitment Full time

    Job OverviewRise Technical Recruitment is seeking a senior Health and Safety Manager to join their team. The successful candidate will be responsible for managing HSEQ compliance, coordinating health and safety audits and risk assessments, and promoting continuous improvement initiatives. They will also participate in occasional site visits for audit...


  • Pontypridd, United Kingdom JM Selection Full time

    **Warehouse Production Support Coordinator** **General Role** To control the storage and movement of packaging, raw materials, work in progress and finished goods. Ensuring goods reach the intended recipients (customers or manufacturing) in good order and on time in a cost-effective manner. The role will follow the procedures laid out by the company,...


  • Pontypridd, Rhondda Cynon Taf, United Kingdom Rise Technical Recruitment Full time

    Senior HSEQ Manager Position AvailableWe are seeking a seasoned Health and Safety Director to oversee HSEQ compliance, coordinate audits and risk assessments, and promote continuous improvement across our company. This role offers a unique opportunity for a motivated professional to advance their career in a dynamic environment.You will work closely with our...


  • Pontypridd, United Kingdom Gap Personnel - Cardiff Full time

    Senior Recruitment Consultant Nantgarw Basic salary £28,000 to £32,000pa depending on experience (OTE £36k year 1) Permanent Could you be our next Senior Recruitment Consultantin South Wales?We are looking to recruit an ambitious Senior Recruitment Consultantfor our Cardiff office in Nantgarw.You might be an established Senior Recruitment Consultant...


  • Pontypridd, Rhondda Cynon Taf, United Kingdom Tria Full time

    Tria is seeking a Senior Wireless Engineer - Enterprise Solutions to join their team in South Wales. This exciting opportunity offers the chance to lead a significant project impacting over 12,000 staff and 400,000 individuals.The successful candidate will have a strong background in data network engineering, including design, installation, configuration,...


  • Pontypridd, United Kingdom Innovate Recruitment Ltd Full time

    Stores / Materials Team Leader Experience of managing complex stock levels in fast-paced manufacturing environments? Knowledge of using and optimising MRP systems and able to deliver best practice processes to reduce risk? We're seeking a highly motivated and experienced Materials Team Leader to join and lead our clients existing team. As a key player in...

  • Materials Team Leader

    1 month ago


    Pontypridd, United Kingdom Innovate Full time

    Stores / Materials Team Leader Experience of managing complex stock levels in fast-paced manufacturing environments?Knowledge of using and optimising MRP systems and able to deliver best practice processes to reduce risk?We're seeking a highly motivated and experienced Materials Team Leader to join and lead our clients existing team.As a key player in the...


  • Pontypridd, United Kingdom CV-Library Full time

    Stores / Materials Team Leader Experience of managing complex stock levels in fast-paced manufacturing environments? Knowledge of using and optimising MRP systems and able to deliver best practice processes to reduce risk? We're seeking a highly motivated and experienced Materials Team Leader to join and lead our clients existing team. As a key player in...

  • Senior Data Analyst

    14 hours ago


    Pontypridd, United Kingdom Workwales Full time

    Senior Data Analyst - Full Time Permanent Role Up to £40,000 Per Annum Pontypridd Due to rapid company growth my client has a requirement for a further talented senior data analyst. My client is a leading UK based litigation funding expert. My client funds a panel of carefully vetted law firms who require the money to meet litigationcosts associated with...


  • Pontypridd, Rhondda Cynon Taf, United Kingdom cer Financial Ltd Full time

    Cer Financial Ltd seeks a highly skilled Director of Financial Operations to lead its Asset Liability Management team.The successful candidate will work closely with the Chief Finance Officer to deliver strategic objectives and engage with external parties such as legal counsel, investment banks, and rating agencies.Key responsibilities include:Planning and...


  • Pontypridd, United Kingdom Ministry of Justice Full time

    **Senior Probation Officer - 75098** **£37,909 - £42,251** **Pontypridd**: **HMPPSin Wales**: **Preventing victims by changing lives** HMPPS in Wales works in an integrated way to keep communities in Wales safer and to give the men and women we work with the opportunity to change their lives. We commission and provide offender management services in the...