Customer Success Advisor

2 weeks ago

Quedgeley, United Kingdom I2I Recruitment Full time

You would be dealing with all aspects of customer enquiries and orders. You will be working in a fast-paced customer-focused environment dealing with customers of all types working to strict deadlines. You will need to remain calm and professional in all situations.

**Jade Bolger****:
Recruitment Consultant - Temporary Division

**Responsibilities**:

- Answer inbound calls regarding overdue balances and enquiries
- Always remain calm and professional
- Provide solutions and customer friends payment options
- Use relevant systems to keep detailed notes on all conversations with customers
- Communicate with management and team members to ensure the smooth running of day-to-day duties

**Benefits**:
**i2i Recruitment Ltd is a leading independent employment agency providing staffing solutions across specialist areas.**

**Requirements**:

- You will have previous customer service or sales experience in an office environment.
- You will display an excellent level of attention to detail.
- Possess a willingness to learn and a strong work ethic.
- Excellent communication skills, both verbal and written.
- Be able to solve problems quickly and efficiently.
- Must be able to work in a fast-paced environment and be able to multi-task.
- To be a motivated and positive team player.
- Excellent IT skills.

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