SAP Applications Support Trainer

2 days ago


Hayes, United Kingdom Shorterm Group Full time

SAP Applications Support Trainer - Hayes - Permanent

**Responsibilities**:
*1st, 2nd line support for the ERP software system (SAP, S4H).
*User Training support and problem solving related to SAP System (SD/MM/FI/CO/MRO)
*Act as a liaison and key trainer between multiple departments.
*Represent and support local users
*Create testing scenarios, recording of test results and related data for all SAP projects/changes coordinated with their group teams on global level
*Work as a member of IT projects regarding the ERP software system, providing first hand documentation
*Carry out and coordinate testing for SAP changes/functional & UAT testing
*Create documents for end-user training and support training on new or changed SAP functionalities
*Maintain and modify existing SAP workflows with the developers in-house
*Work with your team, under the guidance of our Developers to produce technically sound solutions, contributing to technical decisions on approach and tools
*Learn and being able to research new technologies to suit needs and requirements
Experience required:
*Knowledge in an ERP System is a distinct advantage, particularly in modules such as SD, MM, FI, CO (but not a requirement as full training will be provided)
*Business Warehouse and Power BI, SQL, Excel, SharePoint, Power BI
*Data workflow, workshop champion in Training others
*Experience in end-user support, providing full class-room training
*Strong customer and service orientation, would be responsible for the new starter process and training
*Ability to liaise with staff all level and to communicate complex information in a simple manner
*Can work well on own initiative, and within a team environment
*Ability to work calmly and methodically under pressure with a high standard of organization
*Capacity for intercultural competence, being able to work with Group Companies on global projects
Educations/Qualifications:
*Graduate/Bachelor in IT or relevant experience in S4H with Applications Support for SAP ERP systems



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