Head of Premier

3 weeks ago

London, United Kingdom HSBC Full time

-Job description

HSBC UK Distribution is a newly formed business across several different channels to support 14 million customers with their needs, however complex and wherever they may arise. We have a unique opportunity to become more integrated and better connected with one clear customer centric strategy supporting our aim to raise the bar and have a number of key opportunities available for those of you with the right attributes and outlook, allowing us to bring together a team of collaborative leaders with diverse perspectives and capabilities that collectively delivers for our customers.

We are currently seeking a Head of Premier and Wealth Distribution. The role requires a good degree of independence and initiative and the role holder will be expected to work with mínimal guidance and be able to manage senior relationships. The role requires a high degree of autonomy, technical knowledge and experience necessary to manage relationships within the wider parts of HSBC Group.

In this role you will:

- Be responsible for leading, coaching, motivating and developing, within a highly regulated and complex environment, the Premier and Wealth distribution teams to provide for the needs of our customers relating to their banking, investment and financial planning needs.
- Lead and oversee a large field based team which will include both Regulated Wealth Advisers providing holistic financial advice as well as Non-Regulated Relationship Managers who manage portfolios of customers with a Premier banking relationship.
- Provide customer-focused inspirational leadership across the business at all times to ensure the highest level of customer service is achieved. This leadership role is crucial in supporting both tactical and strategic change across the national business.
- Deliver upon quantitative and qualitative key performance indicators, in line with the WPB Premier and Wealth strategies and regulatory requirements, whilst ensuring the HSBC Values and Behaviours expectations provide the foundation on which they are achieved.
- Demonstrate the ability to be agile in your and your teams approach to our customers and ensure we provide a service that meets their changing needs within their channel of choice.
- Act as a key contact point to engage with colleagues outside of your immediate business area to ensure proactive collaboration across the customer continuum and brands within HSBC UK and as such will demonstrate strong stakeholder management and communication skills
- Deliver the wider business objectives, whilst maintaining the levels of operational integrity required by HSBC Group, closely managing individual and the collective performance of the wider team.
- Support the implementation of the Target Operating Model for Premier by implementing the Group standards in customer contact strategy and delivering those standards in accordance with any country specific requirements (based upon a good understanding of the personal customers, the potential customer base, local market conditions and competitor activity).
- Ensure delivery of the business objectives whilst maintaining the levels of operational integrity required by HSBC Group, closely managing your personal and the collective performance of your wider team.
- Create and maintain an environment and relationships where you and the wider team maximise performance in achieving the WPB business objectives.
Requirements

To be successful in this role you should meet the following requirements:

- Detailed scale financial services distribution leadership and/or Investment/Wealth business and product knowledge
- Strong financial, risk and regulatory experience within UK regulatory environment for Financial Planning
- Knowledge of regulatory requirements and experience with interpreting and implementing new regulatory requirements.
- Strong technical skills with the ability to break down complex situations, spotting trends, inconsistencies, and causal relationships and the ability to communicate these to non-technical specialists
- Demonstrable experience of leading, managing and coaching a team of business partners in a changing commercial environment
- Excellent interpersonal skills demonstrating the ability to influence as well as developing strong and productive relationships with key senior management and colleagues in a complex matrix environment
- Ability to influence and drive prioritisation decisions.
- Has worked in an agile environment.

You’ll achieve more when you join HSBC.

  • Head of Key Relationships

    1 month ago

    London, United Kingdom Premier Full time

    **Job Title**: Head of Key Relationships **Company**: Premier Christian Communications **Location**: London, Home **Are you a dynamic, experienced fundraiser with a proven track record in major gift and trust fundraising**? Do you have a passion for your Christian faith and a desire to make a significant impact in a leading Christian media organisation? If...

  • Head of Development

    3 weeks ago

    London, United Kingdom Premier Christian Communications Ltd Full time

    Director of Brand Development London 2 days a week and Home 3 days a week CONTRACT: Permanent Premier exists to help people encounter God through media. The Director of Brand Development is responsible for the health, strength and directio n of the Premier brand family. You will enable Premier’s media brands to realise their...

  • Sales Executive

    7 days ago

    London, United Kingdom Premier Sports Network Full time

    Sales ExecutiveAbout the company:Premier Sports Network (PSN) operates the leading global network across elite-level sports, connecting more than 25,500 + members who represent sports teams, leagues, agencies, federations, governing bodies and brands, via its invitation and exclusive network.The Role:PSN are hiring a Sales Executive to join the team and...

  • Training Sales Executive

    7 days ago

    Hammersmith, Greater London, United Kingdom Premier Sports Network Full time

    Sales Executive Premier Sports Network (PSN) operates the leading global network across elite-level sports, connecting more than 25,500 + members who represent sports teams, leagues, agencies, federations, governing bodies and brands, via its invitation and exclusive network. PSN are hiring a Sales Executive to join the team and contribute to the...

  • Training Sales Executive

    3 days ago

    Hammersmith, Greater London, United Kingdom Premier Sports Network Full time

    Job Description Sales Executive Premier Sports Network (PSN) operates the leading global network across elite-level sports, connecting more than 25,500 + members who represent sports teams, leagues, agencies, federations, governing bodies and brands, via its invitation and exclusive network. PSN are hiring a Sales Executive to join the team and...

  • Sales Executive

    7 days ago

    Hammersmith, Greater London, United Kingdom Premier Sports Network Full time

    Sales Executive About the company: Premier Sports Network (PSN) operates the leading global network across elite-level sports, connecting more than 25,500 + members who represent sports teams, leagues, agencies, federations, governing bodies and brands, via its invitation and exclusive network. The Role: PSN are hiring a Sales Executive to join the team...

  • Sales Executive

    3 days ago

    Hammersmith, Greater London, United Kingdom Premier Sports Network Full time

    Job Description Sales Executive About the company: Premier Sports Network (PSN) operates the leading global network across elite-level sports, connecting more than 25,500 + members who represent sports teams, leagues, agencies, federations, governing bodies and brands, via its invitation and exclusive network. The Role: PSN are hiring a Sales Executive...

  • Head Event Chef

    1 week ago

    London, United Kingdom Change Hospitality Full time

    Head Chef £50k - £56k + Overtime (projected £7k) We are excited to be working with one of London's premier, boutique events companies searching for a talented Head Chef looking for their next challenge. This is rare & exciting opportunity, that requires Proven experience in Luxury Events. Lead and motivate the kitchen team Train and develop Junior...

  • Head of Nursery

    2 weeks ago

    Richmond, Greater London, United Kingdom Clarus Education Ltd Full time

    Head of Nursery Prep School Permanent Richmond Sept 24 Post Title: Head of Nursery Contract Schedule: Monday-Friday, Term-Time Contract type: Permanent Salary: £45k per annum competitive salary dependant on experience Start Date: September 2024 Location: Richmond-Upon-Thames, London ** Join Our Prestigious Team as Head of Nursery! ** Lead with Passion...

  • Head Event Chef

    3 days ago

    London, United Kingdom Change Hospitality Full time

    50k - £56k + Overtime (projected £7k) We are excited to be working with one of London's premier, boutique events companies searching for a talented Head Chef looking for their next challenge. This is rare & exciting opportunity, that requires Proven experience in Luxury Events. Lead and motivate the kitchen team Train and develop Junior members of...

  • Ward Manager

    11 hours ago

    London, United Kingdom Premier Recruitment Solutions Limited Full time

    Ward Manager – Mental Health (RMN / RNLD) (Must have previous management experience in Mental Health Setting) Hours: Full Time and Part Time hours available 12 Hour Shifts: Days or Nights or a Mixture available, Subject to availability. 15 per hour / £51,000 per year (based on 37.Contract: Permanent Care Categories: Mental Health / Personality...

  • Director of Brand Development

    4 weeks ago

    London, United Kingdom Premier Christian Communications Full time

    Director of Brand Development The Director of Brand Development is responsible for the health, strength and direction of the Premier brand family. You will enable Premier’s media brands to realise their full potential, in line with our strategic plan. You will propose and lead strategies that create growth and maximise impact. By developing the core value...

  • Adult Mental Health Nurse

    18 hours ago

    London, United Kingdom Premier Recruitment Solutions Limited Full time

    Staff Nurse – Mental Health (RMN / RNLD) (Hours: Full Time and Part Time hours available 12 Hour Shifts: Days or Nights or a Mixture available, Subject to availability. 97 per hour / £43,413.Contract: Permanent Care Categories: Mental Health / Personality Disorder / Substance Misuse / Younger Adults Company and Care Home Information Ongoing...

  • Adult Mental Health Nurse

    12 hours ago

    London, United Kingdom Premier Recruitment Solutions Limited Full time

    Staff Nurse – Mental Health (RMN) + Living Allowance (Hours: Full Time and Part Time hours available 12 Hour Shifts: Days or Nights or a Mixture available, Subject to availability. 35 per hour / £39,679 per year (based on 37.5 hours) inclusive of living allowance Contract: Permanent Care Categories: Mental Health / Personality Disorder /...

  • Head Event Chef

    2 weeks ago

    South East London, United Kingdom Change Hospitality Full time

    We are excited to be working with one of London's premier, luxury events companies searching for a talented Head Chef looking for their next challenge. This is rare & exciting opportunity, that requires Proven experience in Luxury Events. Lead and motivate the kitchen team Train and develop Junior members of staff Oversee day-to-day running of the kitchen...

  • Head Event Chef

    2 weeks ago

    South East London, United Kingdom Change Hospitality Full time

    We are excited to be working with one of London's premier, luxury events companies searching for a talented Head Chef looking for their next challenge. This is rare & exciting opportunity, that requires Proven experience in Luxury Events. Lead and motivate the kitchen team Train and develop Junior members of staff Oversee day-to-day running of the kitchen...

  • Director of Brand Development

    3 weeks ago

    London, United Kingdom Premier Christian Communications Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Director of Brand Development The Director of Brand Development is responsible for the health, strength and direction of the Premier brand family. You will enable Premier's media brands to realise their full potential, in line with our strategic plan....

  • Events Head Chef

    2 weeks ago

    South East London, United Kingdom Change Hospitality Full time

    We are excited to be working with one of London's premier, luxury events companies searching for a talented Head Chef looking for their next challenge. Working In some of Londons most prestigious sites, you will lead the talented culinary team to produce show-stopping dining experiences. Read the overview of this opportunity to understand what skills,...

  • Head of Facilities and Operations

    1 month ago

    London, United Kingdom Sotheby's Institute of Art Full time

    **Position**:Head of Operations & Facilities **Location**: Sotheby’s Institute of Art, Bedford Square, London **Reports To**: Director of Operations **Contract**: Permanent **Role**: 35 hours per week (1.0 FTE) **Salary**: £62,000 to £67,000 The Head of Operations & Facilities will be responsible for ensuring the smooth, strategic operation of the...

  • Events Head Chef

    2 weeks ago

    South East London, United Kingdom Change Hospitality Full time

    We are excited to be working with one of London's premier, luxury events companies searching for a talented Head Chef looking for their next challenge. Working In some of Londons most prestigious sites, you will lead the talented culinary team to produce show-stopping dining experiences. This is rare & exciting opportunity, that requires Proven...