Receptionist / Administrator

**Receptionist / Administrator**

**£28k salary**

**Based - Brentford, Middx, TW8**

**Mon - Fri 9am - 5.30pm**

**Immediate start**

**Experience working within a FOH/ Reception position with Senior Admin Support essential for this role**

**IT literate (Word, Excel, Powerpoint)**

**Role**:
To assist the Centre Manager to pro-actively manage and market the above Company Business Centres
- To assist the Centre Manager and Assistant Centre Manager to pro-actively manage and market the above

Business Centre(s).
- Providing high levels of customer service at all times.
- Ensuring a warm, welcoming, helpful, efficient and responsive reception service for customers, telephone

callers and visitors to the Centre.
- Assume role of Senior Fire Marshall and co-ordinate fire evacuations as required.

**Main Responsibilities**:
Customer Service
- Provide first class customer service to all customers, and visitors to the Centre.
- Liaise with all existing customers and potential new customers to strengthen and increase good customer

relationships by understanding them and their business.
- Ensure all day to day customer needs and complaints are handled quickly, efficiently and to ensure total

customer satisfaction.
- Encourage inter-customer trading events through network and location websites.
- Promote company through customer and general public contact.
- Assist in organising, managing and hosting of events to help promote customers, build communities, new

relationships with potential customers and relevant stakeholders.
- Use relevant social media platforms (i.e. Instagram) to increase awareness of both customers and the Centre in

the wider community in accordance with our policies.
- To run the reception, office administration and bureau facilities within the Centre
- To be familiar with the Centre's Administration Procedures, systems, services and customers.
- In the event of a fire evacuation, assume role of Senior Fire Marshall and co-ordinate evacuation in line with

policy for the Centre/s.
- Assist the Centre Team in ensuring compliance with Health and Safety policies and procedures, and

all associated statutory requirements throughout the centre.
- Familiarisation with the customer moving in and out procedures.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact James Wolland