Senior Property Claims Adjuster
4 days ago
Claims adjusting on behalf of current and future clients
- Provision of technical support for the adjusting of various claims
- Ensuring each client’s claim service standards are maintained or enhanced
- Managing and enhancing client relationships
- Monitoring performance against contract SLAs and KPIs
- Delivering and presenting reports to clients on specific claims issues
- Mentoring and training less experienced members of the team
- Post adjustment peer review of to ensure technical standards and requirements are adhered to
- Appointing experts and legal counsel where deemed appropriate
**Required Skills**:
- Minimum 5-7 years London Market experience adjusting claims across Property
- Proven track record of adjusting a combination of multiple classes of business
- Experience in handling 'standard’ and 'complex’ claims in accordance with the Lloyd’s Claims Scheme
- Extensive knowledge of the current Lloyd’s Claims Scheme including CTP Guidelines
- Widespread relationships with Brokers/Adjusters/Lawyers/Attorneys as appropriate in the relevant class of business
- Able to work across multiple stringent client SLAs.
- Display excellent inter-personal and communication skills in order to interact well within team and with clients and Brokers
- Able to prioritise work, have good time management skills and able to adapt to the changing demands of the role
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