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Sia Head Door Supervisor

4 months ago

Blackpool, United Kingdom The Praetorian Group (NW) Ltd Full time

We are **excited **and **proud **to announce that due to a **BRAND NEW** venue opening in the **Blackpool Town Centre** we are currently recruiting for a **SIA Head Door Supervisor **to join our passionate, driven, family business.

Looking for a career within security? Or looking for that next step up? Stop looking start reading

Our entrepreneurial roots mean that we have never been afraid to dream big and our continued ambitious growth plans have got us talent-searching for a motivated, and proven SIA Head Door Supervisors for our ever expanding company **The Praetorian Group (NW) Ltd.**

We only need 3 things from you
- 1 - Incredible credentials gained from time spent in a a similar position

2 - Vigour, vitality and excellent values

3 - A valid SIA Door Supervisor licence or equivalent

Your duties will include;
- Lead and manage a team of experienced door staff and ensure that they consistently uphold the highest standards of customer service and safety.
- Make use of company equipment such as tablets and work phones to effectively manage your team; for example, clocking in and out of shift, logging reports, contacting staff who are late to shift.
- Collaborate with your team and the client to ensure compliance with licensing regulations and venue-specific policies.
- Monitor and maintain a safe and secure environment for customers, staff, and property.
- Ensure that your team conduct all of their duties diligently and in accordance with relevant SIA regulations.
- Maintain constant vigilance to identify potential threats, unauthorised entry, or suspicious behaviour, and take the necessary actions to address them.
- Handle customer inquiries and concerns in a courteous and professional manner
- Prevent and manage conflicts or disturbances effectively, ensuring a calm and safe atmosphere.
- Report incidents and write detailed incident reports as required; including carrying out further investigations where reports are missing information or detail.
- Support with recruiting door staff and stewards; including scheduling and holding interviews.
- Act as the bridge between Head Office, the client and the team to ensure all information is cascaded effectively.
- Managing any conduct issues that arise within the team during the shift in a direct and fair way, linking in with the Operations Manager or HR team as required. For example, lateness, uniform, staff being on position, breaks, breaching customer policies.
- Developing your team through open, honest conversations, and conduct employee appraisals.
- Attend all meetings and training days arranged by The Praetorian Group (NW) Ltd for the development of you and your team.

**BEHAVIOURS**
- You are able to communicate effectively, both verbally and in writing, with your team, clients and the authorities.
- You have experience of managing a team of at least 5 people.
- You can demonstrate your security expertise through your operational excellence and industry know-how.
- You are able to remain calm and adapt when working in high-pressure situations.
- You have a strong sense of responsibility and accountability.

**Job Types**: Full-time, Permanent

Pay: £15.00-£18.00 per hour

Expected hours: 30 - 70 per week

**Benefits**:

- Bereavement leave
- Company events
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Signing bonus

**Experience**:

- managerial: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- SIA Door Supervisor licence (required)

Work Location: In person

Reference ID: Static Officer
Expected start date: 13/05/2024