Product Specialist

2 weeks ago

Dudley, United Kingdom Eriks Full time

Job Title: Product Specialist (Sealing & Polymer)

Location: Pensnett

ABOUT US
- We are ERIKS, a technology driven, specialist industrial services provider offering a wide range of mechanical engineering solutions and technical services to an incredibly broad spectrum of industries. We are involved, often without you knowing, in your day to day lives from your breakfast in the morning, to the microchips in your mobile and even supporting the NHS. We have over 7500 specialist colleagues in 20 countries adding ERIKS Value for industrial customers worldwide. Over the last 80 years, we continued to embed an entrepreneurial spirit and through our passion, specialism, and innovation, we make industry work better.

ABOUT YOU
- You excel at administrative tasks and thrive supporting customers and colleagues alike. You will have excellent interpersonal skills and be comfortable communicating with a wide variety of stakeholders in the business. You will also be a strong team player, understanding and taking pride in performing your role within the team to a high standard as well as helping others when needed.

Your main skills will include:

- Strong communication skills and rapport building
- Organisation - ordered and methodical
- Commercial awareness - able to understand commercial margins
- Customer focus - taking pride in delivering an excellent customer service

ABOUT THE ROLE
- Working as part of this busy team you will deal with general administration duties in our Sealing & Polymer division from following up on customer enquiries, dealing with suppliers and credit queries, assisting with purchasing activities through to general administration activities to ensure smooth identification and supply of sealing products.

With a passion for excellent customer service, you will be someone who thrives on their processing skills and attention to detail, working in a very busy office environment where no two days or hours are the same.

Key Responsibilities
- Taking calls from ERIKS branch network and colleagues
- Aiding our branch network colleagues with sourcing and technical product support and selection
- Purchasing
- Expediting and extra administrative tasks as required.

**Full training on products and systems will be provided

ABOUT OUR OFFER
- In return for your passion and commitment, we offer trust, support and bespoke training to help ensure you continue to grow and thrive with us.

We empower all our employees to drive their own career and a development path and always look to grow our future leaders from within. Our internal Talent team will give you the tools you need to succeed in your career, and the ERIKS family will give you any support and guidance you may need to use them effectively.

On top of a competitive salary our benefits include:

- Contributory Pension
- Full ERIKS training provided
- Employee assistance programme
- Structured progression path
- Bike to Work Scheme
- 25 Days holiday plus bank holidays

ABOUT OUR ENVIRONMENT

We are immensely proud of our culture of empowerment, collaboration and recognition.

If you believe you have what it takes, whilst not meeting all the criteria, please do get in touch as we would love to chat.

You never know, until you give it a go

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