Support Assistant

6 days ago

London, United Kingdom One Housing Group Full time

**Support Officer (Waking Nights)**
At One Housing, we don’t only believe that everyone deserves a safe, secure, affordable home. We also believe that everyone deserves to realise their full potential and lead a fulfilling life.

Our Mental Health team is vital to helping us deliver on this vision. We work to transform the life experience of people with mental health support needs. The support we provide is delivered in a range of settings (like supported housing, assessment centres and outreach) and our customers’ support needs can include psychosis, forensic and personality disorders.

**Join our Mental Health team as a Support Officer (Waking Nights)**

We have spent the last 10 years designing our services to be fully psychologically informed. Most of our services have specialist therapeutic input and colleagues have access to specialised mental health training delivered by MH professionals. All our services provide regular reflective practice spaces to our colleagues to formulate complex cases and find constructive ways forward. All these measures make us the ideal partner for NHS trusts across London with whom we deliver several integrated services.

We believe in providing care and support to our clients that will enable them to make informed decisions about their life that will increase their sense of wellbeing: this might be greater independence, better coping strategies or a richer network and sense of self achievement.

We offer you the chance to develop your own skills through regular line management supervision, reflective practice, access to a ten-day course on relevant mental health topics and working together with your specialist colleagues.

**The role**
We have a fantastic opportunity for someone to join us in the position of **Support Officer (Waking Nights)**

**Salary**: £12.59 per hour
**Location**: Camden
**Shift**: 8.30pm - 8.30am (Casual Contract)

Your responsibilities will include:

- Supporting/providing personal care
- Key working
- ensure that their weekly schedules are bespoke and in line with their activities and needs
- Encouraging clients to engage and be an active part of the local community
- Support with general day to day living tasks including cooking
- Administering medication (full training will be provided)
- Keeping customer files accurate and up to date
- Completing risk assessments and support planning
- To occasionally be on duty and lead shifts

**What you will need to succeed**
We are looking for someone who believes in working together as part of a team, who shares our values and who is friendly, engaged and committed to achieving great outcomes for our customers.
- Experience of working with vulnerable people with a range of needs in a support capacity
- NVQ Level 3 in health and social care or willing to work towards it
- Confident to occasionally cook for the service users (as part of the training you would complete a food hygiene course)
- Good communication skills and the ability to engage with, and respect the needs of, vulnerable people
- Be caring, empathetic and understanding
- Be passionate about supporting vulnerable people

**The offer**

**Salary**: £12.59/ hour (including holiday pay)
- **Lean travel.** Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues
- **Get paid to do good.** We offer you two days off on full pay each year to volunteer in our communities.
- **Look after your loved ones.** Our healthcare cash back plan allows you to claim back cash for you and your family’s healthcare.
- **Well done** With our colleague recognition programme, you will know when you’ve done a #greatjob
- **Learning never stops.** One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level.
- **We’re here for you.** Our employee assistance programme offers counselling and support for you and your family 24/7.
- **Stay book-smart.** Take up to five paid days off per year to study toward a relevant qualification.
- **Experience new things**. We offer you a career break after 3 years’ continuous service.

**About us**
As an organisation with a strong social purpose, One Housing works in some of the most diverse communities in the UK and our workforce reflects that. As of December 2021, One Housing merged with the Riverside Group, creating one of the country's largest housing associations, with more than 75,000 homes. This follows a shared recognition that we are better and stronger together; and that when we combine, we will be able to do more for our customers and the communities we serve.

At One Housing, our people are our strength which is why we work very hard to enable all employees to bring their authentic self to work. This commitment is reflected in our hybrid working policy, our diversity groups support network, our wellbeing initiatives and our employee benefits.

We understand that the different skills and expe

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