Rating Administrator

3 weeks ago


Bristol, United Kingdom Alder King Full time

**OBJECTIVE**

To provide consistent and effective high level administrative assistance in the management of business rates, the review of client property and rates mitigation, through specialist software and databases, within the Rating Team based at Alder King’s Head Office in Bristol.

**GENERAL DESCRIPTION OF TASKS**
- Input and review of client business rates bills for payment onto specialist rating software (Riverlake Software system)
- Review client properties and business rates savings strategies to ensure rates bills are correct
- Follow up with local councils to claim rates bill discounts or credits
- Review tenancy schedules and leases, ensuring records match
- Notify local councils of changes to client properties following client property review or work undertaken by AK
- Liaise with the accounts team in order to maintain account records and approve business rates payments
- Close liaison with team members
- Client facing responsibilities including submission of funding requests and invoices
- Set up hard copy and electronic files, scanning and photocopying, as required
- Database management
- Department administration and clerical duties as required

**PERSONAL PROFILE**
- Excellent numerical and administrative skills
- Attention to detail
- Process driven
- Good communication and inter-personal skills
- Excellent telephone manner
- Previous experience of account reconciliation
- Previous experience within Business Rates payments and/or rates management, desirable but not essential
- Positive ‘Can Do’ attitude
- Professional approach and Personable manner
- Ability to multitask
- Flexible approach
- Sense of humour

**HOURS OF WORK**

Normal working hours will be from 9:00am to 5:30pm Monday to Friday with an hour for lunch each day normally 1:00pm - 2:00pm. The nature of the role is such that it may be appropriate to occasionally work outside these normal hours.

There is the opportunity to vary start and finish times by half an hour at the beginning and end of the day, the full details of which will be provided on commencement of employment.

**Job Types**: Full-time, Permanent

**Salary**: Up to £22,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Bristol: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Bristol


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