Brighton Cargo Bike Courier(S)

4 weeks ago


Brighton, United Kingdom Zedify Full time

As a Cargo Bike Rider/Courier, you will play a vital role in ensuring efficient and timely delivery of packages to our valued customers, while representing our partners brand through excellent customer service.

Zedify is building a system for deliveries that is fit for the future and better in all ways; zero emission by default (no offsetting here), intuitive & flexible (a great customer experience) and better for people (no gig economy for us).

**_ Key Responsibilities:_**
- Safely navigate assigned delivery routes using a company-provided bicycle.
- Pick up and deliver packages promptly and accurately while adhering to established delivery schedules.
- Provide exceptional customer service by interacting professionally with customers during deliveries and addressing any inquiries or concerns.
- Maintain a high level of professionalism and adhere to our partners uniform and appearance standards.
- Use handheld devices and company-provided technology to scan packages, track deliveries, and update delivery status in real-time.
- Ensure packages are securely loaded and unloaded, preventing any damage during transportation.
- Report any discrepancies, delays, or other issues to the appropriate supervisor or manager promptly.
- Adhere to all traffic and safety regulations while cycling and operate the bicycle in a safe and responsible manner.
- Comply with all company policies, practices and procedures.
- Actively strive to create a safe and dynamic working environment.

**_ Qualifications:_**
- Strong communication and interpersonal skills to interact effectively with customers.
- Ability to work independently, manage time efficiently, and meet delivery deadlines.
- Physical fitness and ability to ride a bicycle for extended periods in varying weather conditions.
- Punctual, presentable, trustworthy and reliable
- Comfortable using handheld devices and technology for tracking and updating delivery information.

We promote equal opportunities and a workplace where each individual can contribute and realise their full potential. By working actively to embrace diversity, we can enrich every discussion and decision at Zedify and bring our purpose to life. Our goal is to help create a workplace where everyone feels welcomed and included and treated fairly and respectfully.



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