Campaigns and Communications Coordinator

2 weeks ago


London, United Kingdom Center for Countering Digital Hate Full time

**WORK AT CCDH**:
The Center for Countering Digital Hate is a growing organization with offices in Washington DC and London. What makes us different is that we use cutting-edge research to counter the spread of digital hate and misinformation that has real, offline consequences.

Our teams work collaboratively and creatively across a range of different topic areas, from the anti-vaxx movement to virtual reality. We value integrity, tenacity and people who want to make a social impact with their work. To promote this ethos, we invest in our staff:

- Flexible working, with the option to work from our office in London
- Individual staff training budgets to improve their skills
- Lots of opportunities for career development and learning

**Campaigns and Communications Coordinator**:
**Job Title**: Campaigns and Communications Coordinator
**Salary Range**:Starting £25,000 - £28,000/annually
**Reports to**: Digital Communications Manager
**Start Date**: Mid-March 2023
**Location**: London, Remote

**Who We Are**:The Center for Countering Digital Hate counters hate and disinformation by disrupting the online architecture enabling its rapid worldwide growth.

The work of the Center is carried out by two organizations, which operate collaboratively in carrying out their shared mission. CCDH US is a US nonprofit 501(c)(3) corporation headquartered in Washington, DC, and CCDH UK is a UK nonprofit company headquartered in London.

The Center for Countering Digital Hate counters digital hate and misinformation. Our work on anti-vaxxers, racism, anti-LGBTQ+ hatred, and election misinformation has had an enormous impact, gaining attention in our first two years of operations from the press, politicians, celebrities, and even the President.

**Role Description**: The Campaigns and Communications Coordinator will work within the Campaigns and Communications department supporting the work of the team.

This Role will support functions across Digital, Press and Campaigns more generally.

At CCDH we believe in career progression, so we will be providing on-the-job training either within the team or with the generous personal training budget of £2,500 a year.

We are looking for a creative, digitally savvy person who can help bring our campaigns and communications to life and make them accessible to everyone. University education is not required.

**Key Responsibilities**:

- Work with the Digital Communications Manager to implement our multi-channel year-round digital communications growth strategy.
- Work with the Digital Communications Manager to plan a proactive schedule of content across our channels.
- Supporting the production and management of digital campaigns.
- Liaising with our researchers over how best to digitally present CCDH’s work.
- Work with the Digital Communications Manager and Campaigns Manager to build user journeys to mobilize supporters.
- Scheduling content across our digital channels.
- Using our CRM and CMS to publish content and build pages to drive engagement and action, and inform the public.
- Work with the wider team to monitor the news and social media for opportunities to promote our work.
- Support the Digital Communications Manager with monthly digital performance reports.
- Work with the press team and Campaigns Manager to help track and record success and impact.
- Working with colleagues working on Stakeholder campaigns to drive impact within coalitions.
- Working with colleagues to plan and execute CCDH’s campaigns.
- Occasionally supporting the press team on busy days by coordinating incoming requests.
- Undertake any other duties as required by the organization’s management.
- Continually develop your skills and knowledge to support the organization.

**Preferred Qualifications/Skills/Abilities**
- Good oral and written communication skills, with attention to detail.
- A creative communicator who can help make our issues accessible and memorable to the public.
- Experience working with social media platforms.
- Experience with Social Media Management tools such as Sprout Social or similar.
- Experience with monitoring, analyzing and reporting on social media performance.
- Experience with platforms such as WordPress (or similar CMS) and/or Engaging Networks (or similar CRM).
- Experience using Adobe Creative Suite or other tools like Canva to produce multimedia content such as social media graphics or small clips of video content.
- Experience with paid social media advertising.
- Knowledge of digital fundraising.
- Strong attention to detail and self-motivated.
- Excellent organizational skills with an ability to adhere to tight deadlines and problem-solve.
- A can-do attitude - we often work to breaking news or events and have to move quickly to hit changing deadlines.
- A self-starter with the ability to work effectively in teams, has drive and enthusiasm.

CCDH is an Equal Opportunity Employer and prohibits discrimination and harassment. CCDH is an equal opportunity emplo



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