Membership Executive

2 weeks ago

Tadworth, United Kingdom Gem-A | The Gemmological Association of Great Britain Full time

Job description

Memcom recruitment has been tasked with finding a Membership Executive for the Gemmological Association of Great Britain, (Gem-A).

**About the Gem-A**

The Gem-A is the world’s longest established provider of gem and jewellery education and Membership services. Their prestigious Gemmology and Diamond Diplomas are globally recognised as qualifications of the highest status. Their Gemmology Diploma, taught in five languages and in over 18 countries around the world, is the direct descendant of the gem course that was proposed for the UK jewellery trade in 1908. Today Gem-A forms an international community of gem professionals and enthusiasts. With our commitment to high educational standards, we serve the interests of the gem and jewellery industries and support gemmological research worldwide. In addition to their educational programmes, the Gem-A also provides membership, including the world-famous FGA and DGA Memberships. Members receive two internationally distributed publications, Gems&Jewellery and The Journal of Gemmology. Their on-site shop, Gem-A Instruments, provides quality gemmological equipment for students and the trade.

**Purpose of the role**:
The Membership Executive will be responsible for driving membership recruitment and retention. You will work closely with the Events Marketing Manager, finance team and other colleagues within the organisation to shape the membership experience and engagement.

**What you will do**:

- Review and develop their membership offering including pricing and benefits.
- Liaising with other departments to ensure information is accurate and up-to-date.
- Pro-actively developing and improving existing processes.

**We are looking for an individual with**:

- Experience using CRM and Membership Management Systems such as MailChimp
- A high degree of customer service skills
- Ability to analyse data and develop information into reports for wider dissemination
- Intermediate to advanced level abilities on Microsoft Word, Excel, and PowerPoint

**If this sounds like you, do not hesitate to apply

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