Hotel Receptionist

4 months ago


Samlesbury, United Kingdom Samlesbury Hotel Full time

We are seeking a self-motivated, hotel experienced, well presented and well-organized receptionist to join our small and growing front office team.

**What we are looking for**
- Previous experience within a hotel reception
- Preferred - experience with Guestline - Rezlynx
- Excellent phone etiquette and communication skills
- Organised
- Well presented
- Positive attitude
- Fluent English
- Willingness to learn
- Driving Licence would be an advantage due to location
- Full time shift pattern rotating between morning shifts (7am - 3pm) and afternoon shifts (3pm - 11pm) Including weekends & bank holidays
- We expect a lot, but we’ll give a lot to get the right people_**.**_

We want people with lots of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.

We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.

We need extra milers. So, if you think the job description is all you have to do, then we’re not for you.

You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.

**Job Types**: Full-time, Part-time, Permanent

Pay: £11.44 per hour

Expected hours: 40 per week

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekend availability

Ability to commute/relocate:

- Samlesbury: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (required)
- Hotel Reception: 1 year (required)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: FOM290923