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Concession Assistant

8 months ago


Kingston Upon Thames, United Kingdom Aubin & Wills Full time

**Concession Assistant (Fenwick/John Lewis)**

**Who We Are**

Grounded in British heritage and always driven by the belief that better is greater than more, we target a premium menswear consumer who has an inherent desire for quality. Aubin portrays a vision of modern day Britishness.

**The Role**

As an Aubin Concession Assistant you will have responsibility for delivering a fantastic customer experience based on knowledge of our lovely product and a desire to talk with our customers about it in a way that will help them to feel looked after. You will also need to support the delivery of the brand’s visual expectations and standards.

You will need to become an ambassador for the brand’s culture both in your appearance and behaviour and will be expected to contribute to your team’s standards.

**Role in Detail...**
- Influence and increase sales in a one to one selling environment
- Build the bond between our brand and our customer by answering queries, providing exemplary service and adapting your approach depending on individuals personalities and needs
- Have a deep understanding of our product style, fit, shape and availability
- Support delivery of visual standards
- Contribute towards store feedback to store manager regarding stock performance
- Support delivery of an excellent back of house operation
- Ensure a safe and healthy working environment for all, ensuring a high level of housekeeping
- Seek development and training of own skills set to continually improve performance
- Operating the till system, handling financial transactions including returns and exchanges
- You will be a Brand Ambassador, representing Aubin both visually and behaviourally at all times

Pay: £12.00 per hour

Expected hours: 40 per week

**Benefits**:

- Employee discount
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Every weekend
- Monday to Friday
- Weekend availability

**Experience**:

- Fashion retail: 1 year (preferred)

Work Location: In person

Reference ID: AubinKings