Escalations Executive

5 days ago


Peterborough, United Kingdom Huntress Full time

**Escalations Executive**

**Permanent**

**Hybrid Working**

**£28000**

**Immediately Available**

**Hours: Monday to Friday 11.45 -20.15pm**

If you are driven by high levels of service whilst ensuring that any customer complaints are resolved as swiftly and effectively as possible, this is certainly the job for you

This newly created position due to growth is joining a department who has seen huge expansion in the development of its team members and is now ready to recruit once again.

Working for this world class leader will give you the opportunity to advance your career in a fast paced, dynamic, forward thinking environment where the career possibilities are endless

The well-being of its workforce remains top priority and the support and guidance on offer here is never-ending

Working in a B2B environment, we are keen to hear from individuals who have been exposed and responsible for coordinating the end to end life-cycle of escalated incidents.

Acting as the central point of communication for escalating customers and internal stakeholders, with frequent clear and concise communication on the current status of escalated incidents, and next steps being taken to resolve the incidents. You will alsobe actively involved in contributing to escalation reports.

In return for your hard work and commitment, you will be offered an above market rate salary, a highly generous benefits package with lots of additional perks along with a full filling and rewarding career with a top performer.

Immediate start, shortlisting begins now


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