Telesales Agent

**Responsibilities**:

- Respond to customer inquiries in a timely and professional manner.
- Provide accurate information about products and services.
- Resolve customer complaints in a friendly and efficient manner.
- Maintain customer records and update account information as needed.
- Identify and escalate priority issues to appropriate personnel.
- Provide feedback on the efficiency of the customer service process.

**Job Types**: Full-time, Permanent

**Salary**: £21,036.00-£22,473.00 per year

**Benefits**:

- Employee mentoring programme

Flexible Language Requirement:

- English not required

Schedule:

- Monday to Friday
- Overtime

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus

Ability to commute/relocate:

- Oldham, OL9 7LH: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person