Trainee Admin Assistant

2 weeks ago


Sundridge, United Kingdom James Frank Associates Full time

Our client, a well-established and hugely successful business who are leaders within their industry is seeking a Trainee Admin Assistant to join their team on a permanent basis.

This is a great opportunity for someone seeking their first office-based job as a Trainee Admin Assistant, either after Education or working in Hospitality or Retail, where you have gained experience liaising with customers both over the phone and face to face, providing a high level of customer service at all times.

As part of this role you will be acting as the first point of contact, answering customer queries, redirecting calls and upholding a high level of customer service and standards at all times.

Key Responsibilities:

- Maintaining and updating customer records on the internal database
- Communicate and build strong working relationships with third party companies and suppliers
- Record any customer dissatisfaction or complaints with your manager
- Maintain all internal filing systems
- Working towards the company standards, maintaining a high level of customer service at all times

After the initial training period hybrid working will be an option.

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£24,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person