Care Home Administrator

1 day ago


Great Yarmouth, United Kingdom Marine Court Full time

We are looking for a Care Home Administrator to provide efficient administrative support and high-quality customer service. A key part of this role will be supporting the Management Team in the day-to-day operations of the home. You will also provide reception support to the home ensuring a professional and responsive service at all times.

We are seeking someone with exceptional customer service skills, who is used to working in a busy but dynamic environment. Experience working in a similar position is ideal, as is an empathetic understanding of working with older people and people living with dementia.

**Job Requirements**

**Essential**
- Experience of working in an administrative role
- Proven experience with excellent customer service and relationship building
- Proven experience with handling sensitive information and ensuring confidentiality
- Demonstrates appropriate interpersonal skills every day to communicate and interact with residents, their families, visitors and colleagues
- Strong organisation skills, able to manage a diverse and busy workload
- Strong Microsoft IT skills, including Excel and Word documents and working with databases.
- Able to manage financial transactions and reconciliation
- Able to deliver on deadlines, maintaining accuracy and attention to detail
- Ability to use own initiative
- The post holder must be able to provide a satisfactory
- Disclosure and Barring Service check
- Understanding of residential care issues
- Experience of working with older people/demonstrates awareness of Dementia
- Experience of minute taking
- Works well as part of the team and on own initiative
- Day shift, part time 9am to 2pm

**Job Types**: Part-time, Permanent
Part-time hours: 20 per week

**Salary**: £9.50-£10.10 per hour

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Great Yarmouth: reliably commute or plan to relocate before starting work (required)



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