Customer Service Advisor
2 weeks ago
Full Job Description
Our client is a pharmaceutical's manufacturer based in South Cheshire looking to add a Customer Service/Telesales Support Agent. Working with the sales team you'll represent the company in a polite and efficient manner to deliver the best customer experienceto your territory base.
Your responsibilities;
- Process wholesale and pharmacy orders, via all communication channels.
- Answer incoming customer calls and make outgoing customer calls when required
- Maintain a thorough understanding of products and services
- Process orders in line with our current processes and delivery cut off times, with a high level of accuracy.
- Deal with queries or complaints in a timely manner
- Check voice mails and communicate call backs without haste
- Effectively handle complaints and liaise with customer service or line manager to resolve
- Liaise with territory managers to provide an internal service to their client base
Required skills;
- Drive and energy; self-starter
- Professional with strong presentation, verbal, and written communication skills
- Ability to work with a range of people and cultures at all levels
- Organised and structured thinking
- Excellent time management
- Customer-focused
- Team-player
- IT literacy
- Have a strong understanding of electronic ordering to guide customers through the ordering process and ERX generation
- Flexibility
Essential Qualifications;
- Maths and English minimum GCSE qualification
Desirable:
- Product and industry knowledge
- Previous experience in working in a pharmaceutical/aesthetic background
- CRM system knowledge
- Salesforce system knowledge
- Product and industry knowledge
- Decision making and problem-solving skills
- Target driven
Hours (40 between):
Mon - Fri: 9.00am - 17.30
Starting Salary:
£21,000
Starting Date: Immediate
-
Early Morning Cleaning Operative
7 days ago
Holmes Chapel, United Kingdom Pinnacle Group Full time**Early Morning Cleaning Operative **(2455)****: **Overview**: **Ref**: 2455 **Salary**: £10.49 - £10.49/hour **Location**: - United Kingdom - England - North West England - Cheshire - Holmes Chapel **Contract Type**: Permanent **Posted**: 20 April 2023 Pinnacle Group provides people-first, integrated services across a range of community-facing...
-
Sales Administrator
2 weeks ago
Holmes Chapel, United Kingdom Thornhvac Ltd Full timeSales Administrator required in Holmes Chapel. Salary c£24k+bonus. THE COMPANY/BENEFITS * A well established distributor of engineering products, with a strong trading history. * Ongoing expansion, with a recent move into larger premises to support customers. * Career development opportunities within branch operations, projects & sales. THE ROLE *...
-
Sales Administrator
1 week ago
Holmes Chapel, United Kingdom Thornhvac Ltd Full timeSales Administrator required in Holmes Chapel. Salary c 24k+bonus.THE COMPANY/BENEFITS A well established distributor of engineering products, with a strong trading history. Ongoing expansion, with a recent move into larger premises to support customers. Career development opportunities within branch operations, projects & sales. THE ROLE Assisting customers...
-
Sales Administrator
6 days ago
Holmes Chapel, Cheshire East, United Kingdom Thornhvac Ltd Full timeSales Administrator required in Holmes Chapel. Salary c 24k+bonus.THE COMPANY/BENEFITS A well established distributor of engineering products, with a strong trading history. Ongoing expansion, with a recent move into larger premises to support customers. Career development opportunities within branch operations, projects & sales. THE ROLE Assisting customers...
-
School Cleaner
7 days ago
Holmes Chapel, United Kingdom NECS Full timePermanent Position, Monday to Friday 17.45pm-21.00pm. 16 hours and 15 minutes per week. £15.00 per hour 38 weeks per school year. Some Deep Cleaning during School Holidays as and when required. NECS provide reliable high-quality cleaning services to a variety of customers including schools. We are currently recruiting for reliable cleaning staff with a...
-
School Cleaner
3 weeks ago
Holmes Chapel, United Kingdom NECS Full timePermanent Positions for cleaners, Monday to Friday 15.00pm-17.10pm, 10 Hours and 50 Minutes per Week £11.25 per hour 38 weeks per school year. Some Deep Cleaning during School Holidays as and when required. Position starting from 1st March 2023 NECS provide reliable high-quality cleaning services to a variety of customers including schools. We are...
-
Medical Receptionist
1 day ago
Holmes Chapel, United Kingdom Holmes Chapel Health Centre Full time_A new opportunity has arisen for a receptionist to join our friendly practice team in Holmes Chapel._ - Holmes Chapel Health Centre is a high achieving surgery with nearly 14,000 patients._ **Job Types**: Full-time, Part-time, Permanent Part-time hours: 30 per week **Salary**: £9.50 per hour **Benefits**: - Company pension - On-site parking - Sick...
-
Mobile Bus Engineer
3 weeks ago
Holmes Chapel, United Kingdom Perfect Placement Full timeMobile Bus Engineer Required to cover the Midlands Package from £45,000 + Bonus & overtime opportunities 40 Hours per week: Monday - Friday 8am - 5pm Partnering with a national Multi-franchise Bus Dealership boasting nearly 30 years of success. Seeking an experienced PCV Field Service Engineer with 5+ years in PSV/PCV/Bus Technician roles. Crucial for...
-
Mobile Bus Engineer
2 weeks ago
Holmes Chapel, United Kingdom Perfect Placement Full timeMobile Bus EngineerRequired to cover the MidlandsPackage from £45,000 + Bonus & overtime opportunities40 Hours per week:Monday - Friday 8am - 5pm Partnering with a national Multi-franchise Bus Dealership boasting nearly 30 years of success. Seeking an experienced PCV Field Service Engineer with 5+ years in PSV/PCV/Bus Technician roles. Crucial for...
-
3rd Line Senior Support
2 weeks ago
Holmes Chapel, Cheshire, United Kingdom KPI Recruiting Full timePosition: Senior IT Support Specialist, Full-time Permanent Location: Holmes Chapel - Hybrid. Four days per week in office, Wednesdays remote. Join a dynamic Managed Service Provider (MSP) at the forefront of IT support across the UK. We thrive on teamwork and a commitment to delivering top-notch service to our diverse clientele. As we embark on further...
-
Sales Administrator
1 week ago
Holmes Chapel, Cheshire, United Kingdom Thornhvac Ltd Full timeSales Administrator required in Holmes Chapel. Salary c£24k+bonus. THE COMPANY/BENEFITS * A well established distributor of engineering products, with a strong trading history. * Ongoing expansion, with a recent move into larger premises to support customers. * Career development opportunities within branch operations, projects & sales. THE ROLE *...
-
Account Manager
3 weeks ago
Holmes Chapel, Cheshire, United Kingdom Perfect Path Recruitment Ltd Full timeChannel Account Manager Job Title: Channel Account Manager Salary: £35k basic + uncapped OTE Location: Cheshire Industry: Telecoms/IT Overview: We are working with a top IT/Telecoms company based in the North West of England who are passionate about delivering top tier team work and excellence to their customers! They are looking for a talented...
-
Mobile Bus Engineer
1 week ago
Holmes Chapel, Cheshire, United Kingdom Perfect Placement Full timeMobile BusEngineer Required to cover the Midlands Package from £45,000 + Bonus & overtime opportunities 40 Hours per week: Monday - Friday 8am - 5pmPartnering with a national Multi-franchise Bus Dealership boasting nearly 30 years of success. Seeking an experienced PCV Field Service Engineer with 5+ years in PSV/PCV/Bus Technician roles. Crucial for...
-
Manufacturing Engineer
2 weeks ago
Heaton Chapel, United Kingdom Jonathan Lee Recruitment Ltd Full timeJonathan Lee Recruitment has an exciting opportunity for a Manufacturing Engineer to join our client's collaborative and inclusive team in Stockport. This full-time Manufacturing Engineer role offers a salary of £45,000 to £50,000 per annam and many excellent benefits. As a Manufacturing Engineer, you will support manufacturing processes to improve...
-
Manufacturing Engineer
2 weeks ago
Heaton Chapel, United Kingdom Jonathan Lee Recruitment Ltd Full timeJonathan Lee Recruitment has an exciting opportunity for a Manufacturing Engineer to join our client's collaborative and inclusive team in Stockport. This full-time Manufacturing Engineer role offers a salary of £45,000 to £50,000 per annam and many excellent benefits.As a Manufacturing Engineer, you will support manufacturing processes to improve product...
-
Quality Engineer
2 weeks ago
Heaton Chapel, United Kingdom Jonathan Lee Recruitment Ltd Full timeJonathan Lee Recruitment has an exciting opportunity for an experienced Quality Engineer to join our client's inclusive and thriving team. This full-time Quality Engineer role is based in Stockport and offers a salary of £45,000 to £50,000 per annum with many attractive benefits. The core purpose of this job function is to provide Quality support to...
-
Quality Engineer
2 weeks ago
Heaton Chapel, United Kingdom Jonathan Lee Recruitment Ltd Full timeJonathan Lee Recruitment has an exciting opportunity for an experienced Quality Engineer to join our client's inclusive and thriving team. This full-time Quality Engineer role is based in Stockport and offers a salary of £45,000 to £50,000 per annum with many attractive benefits.The core purpose of this job function is to provide Quality support to the...
-
Mechanical Design Engineer
2 weeks ago
Heaton Chapel, United Kingdom Jonathan Lee Recruitment Ltd Full timeJonathan Lee Recruitment is looking for a skilled and collaborative Mechanical Design Engineer to join our client's thriving team in Stockport. This full-time Mechanical Design Engineering role offers a salary of £52,000 and excellent benefits.The Mechanical Design Engineer will be responsible for the delivery of engineering projects on time and on cost....
-
Pharmacy Assistant
1 day ago
Chapel en le Frith, United Kingdom Peak Pharmacy Full timeWe are looking for a Pharmacy Assistant to join our team in our Thornbrook Road pharmacy in Chapel-en-le-Frith. The hours for the position will be 16 hours per week. The hours will be Monday and Thursday, 9am-1pm 2pm-6pm, Saturday 9am-1pm (every other, when working Saturday have Thursday afternoon off that week). The role will include: - Provide a high...
-
Management Accountant
3 weeks ago
Moulton Chapel, Lincolnshire, United Kingdom Pilgrims Pride Ltd Full timeWe have an exciting opportunity for aManagement Accountant to join our office-based Finance Team at our Spalding Site Reporting to the Site Accountant, the successful candidate will support the site in delivering its objectives through identification of gaps in performance and ensuring accurate reporting, reconciliation, and analysis of daily, weekly and...