Night Receptionist
2 weeks ago
The Cow Hollow Hotel is a beautifully-designed, intimate and quiet boutique hotel in the heart of the Northern Quarter. Currently one of the best hotels in Manchester, it boasts 16 beautifully designed rooms and a hipster social vibe. It has a heavy focus on friendly and engaging customer service - which is why we need you
This full-time role is 40 hours per week, and consists of **five overnight reception shifts** (11pm-8am). The role will also involve additional holiday cover.
**What are we looking for**:
- 1-2 Years hotel experience.
- 1-2 Years night reception experience.
- Someone who lives and breathes hospitality.
- Applicants should have experience WORKING NIGHTS in any role
**Responsibilities will include but not limited to**:
- Respond to guest requests and feedback as they arise.
- Manage the overnight procedures and operations.
- Organise the continental breakfast bags.
- Guest relations: Assist our guests and go the extra mile to assure full customer satisfaction.
**What do we provide you in return?**
- Full training provided on Hotel Operations and Customer Service.
- 28 Days paid holidays pro rata.
- Competitive Salary.
**Job Types**: Full-time, Permanent
**Salary**: £10.50 per hour
Schedule:
- Night shift
**Experience**:
- Night Reception: 1 year (preferred)
- Hotel experience: 1 year (preferred)
Work Location: One location
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