Customer Care Coordinator Cardiff

4 weeks ago


Cardiff, United Kingdom Office Angels Full time

**Please note than this position is not advertised via any Office Angels branch, please only contact me directly on or if you have any questions regarding this advert, as the branches will not be able to assist with your query**

**Job Title**: Customer Care Coordinator (Cardiff)

**Salary**: £10.00ph

**Hours: 37.5hours per week | Monday to Friday 9am - 5pm.**

**Location**: Cardiff.

**Your Key Responsibilities will include but are not limited to**:

- Scheduling appointments with customers
- Effective promotion and selling of add-on products where applicable
- Diary management
- Manage in-store CRM? System to the highest standard
- Processing customer payments
- Support towards compliance with all administrative duties
- Ensure the right quantity and range of stock is kept at all times
- Carry out all store administrative and logistics tasks as required and to a high standard
- Customer care

**Professional skills, Experience and Attributes Required**:

- Computer literate including basic knowledge of Microsoft Word and Excel
- A pro-active mindset, with a willingness to be flexible, agile & react positively to change
- Ability to develop strong working relationships with others
- Self-motivated with the ability to work with mínimal supervision and take ownership to solve problems
- Strong organisational skills, and the ability to plan and prioritise your own workload
- Excellent communication and interpersonal skills, both on the telephone and face
- to-face

The Small Print

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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