Credit Control Administration Coordinator

3 weeks ago


Edinburgh, United Kingdom Element Materials Technology Full time

Overview:
Element has an opportunity for a
**new Credit Control Administration Coordinator** to join our growing Global Business Services team in Edinburgh. This is a fast-paced coordination role offering the opportunity to bring your own ideas to an expanding team during a very exciting time for us as a business.

**Responsibilities**:

- Completing Welcome Calls to our new customer’s enhancing our customer’s journey
- Working closely with our labs to resolve invoice transactional queries
- Processing bank receipts
- Sales Ledger administration
- Reconcile customer accounts (including proforma accounts)
- Meeting relevant month end processing and timetable requirements
- Producing copy invoices from various platforms
- Report creation
- Taking Card Payments
- Requesting and completing insolvency claim forms
- Distribution of daily queries to the relevant credit controllers for escalation
- Assisting the Customer Onboarding Specialist with the automated new customer account opening process
- Assisting the Customer Onboarding Specialist with Account Maintenance Requests
- Collaborate with different members of the AR and AP team to resolve queries quicker for our customers and business units
- Implement new processes to our credit control admin function
- Adhere to different SLA’s across each business unit
- Provide administration assistance to support Credit Control’s move to a new target operating model

Skills / Qualifications:
Key skills include:

- Strong written and verbal capability
- Competent with MS Office, teams, outlook. D365 experience would be a bonus.
- Excellent communication skills and customer service skills
- Team player attitude
- Strong attention to detail
- Problem solving skills

Company Overview:
Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 7,500 brilliant minds operating from 200 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’.

When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.

While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.

Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

Diversity Statement:
At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.



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