Chief of Staff

2 months ago

London, United Kingdom WTW Full time

We currently have an opportunity for Chief of Staff for Direct & Facultative (D&F), Corporate Risk & Broking (CRB) to help support the segment leader & D&F leadership team with the development and implementation of the segment’s strategy and operations, as well as project management and planning assistance.

**The Role**
- Support Head of the D&F segment to enable an external focus on carriers, clients and WTW offices
- Work closely with the leadership team and other corporate function partners to support and provide project management for the segment’s strategic initiatives and operations.
- Partner with D&F Marketing, PR and internal communications to continue to guide the CRB segment strategy in this area.
- Support the enhance the delivery of the CRB business plan and performance scorecard within D&F and in line with the additional focus areas agreed with the Leadership, including the collection and analysis of key information and determination of metrics.
- Support leadership to achieve business plan priorities and monitoring execution against these plans, including ad hoc assistance for various leadership team members
- Facilitate regular meetings for D&F & CRB Business and Corporate Function Leads including agenda setting, content development and soliciting material/feedback where necessary
- Support agenda management and organization of D&F leadership in-person meetings
- Assist with development of presentations, speeches, and materials for external meetings, WTW conferences and internal meetings
- Prepare materials to support the Head of D&F with presentations to various groups, including the WTW Operating Committee and Board of Directors
- Collaborate effectively on cross-functional teams, often working virtually, demonstrating effectiveness when dealing with colleagues at all levels.
- Oversee project governance, provide strategic input and manage progress reports for CRB segment strategic investments
- Continuously develop an in-depth knowledge of CRB’s businesses, internally and externally.
- Represent the segment at corporate level forums and meetings when required
- Participate and input to projects as and when required.
- Play an integral part in introducing a cross selling collaborative approach within the D&F by identifying key stakeholders.
- Ensure consistency in messaging is delivered from the CRB Chief of Staff within D&F.

**The Requirements**
- Demonstrated experience in professional services, insurance, or consulting experience; experience in multi-line of business environments or organizations with a matrix orientation strongly preferred
- Working knowledge of the WTW Operating Model
- Ability to develop strong working relationships with senior colleague and business leaders across businesses and functions and exhibit strong stakeholder management skills
- Ability to manage multiple projects simultaneously, often with shifting priorities, ensuring confidentiality, attention to detail and on time delivery
- Excellent oral and written communication skills
- Excellent Microsoft Office skills
- Ability to work independently and virtually
- An ability to exercise discretion and handle confidential matters
- Strong client service orientation, flexibility, and proven ability to diagnose and resolve issues
- Interest and ability to think beyond the task at hand and understand how one’s work fits into the broader landscape
- Experience in project coordination, planning, and management
- Ability to pursue a global segment approach, objectively, without a bias to a particular region or line of business

**At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity

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