Rs Local Branch Assistant

3 months ago

Southampton, United Kingdom RS Full time

Location - Hedge End, Flanders Industrial Park, Flanders Road, Southampton SO30 2FZ

If you are looking for rewarding opportunity and working as part of a supportive team, then this is the role for you. Based in our RS Local Southampton Branch, working Monday - Friday, 8.00am - 4.30pm.

Working alongside our amazing branch team you will divide your time between communicating effectively with our trade customers at our branch to help them find just what they need and keeping on top of our stock and inventory. Full training will be provided, but a can-do attitude is all that it takes to succeed in this role.

**What you will be doing**:
As a Branch Assistant, you will be reporting directly to the Branch Manager.

Within the Branch, you will provide excellent customer service by helping identify our customers’ needs and requirements by building strong relationships and investigating and resolving customer issues from general and technical questions whilst advising on delivery options and dispatches.

You will also be responsible for some warehouse and stock management picking and packing activities.

**What do I need to be successful?**

If you have the following skills and experience, we want to hear from you:

- Some experience in a Customer Service or Retail role
- Strong communication skills
- The ability to multi-task and put your attention to different areas of work throughout your day
- Computer literacy
- A friendly face and a can-do attitude

**What’s in it for you?**

At RS, as well as the usual employee benefits, you’d expect from a FTSE listed company, including an annual performance bonus, private healthcare, and generous holiday, in the UK&I, we’ve just introduced several new Family Friendly Policies including:

- Help for people to take control of ongoing Health conditions such as diabetes or asthma with £500 a year available for monitoring & consultation
- Support for Neurodiverse colleagues and families with neurodiverse members with needs assessment, diagnosis and post-diagnostic support for autism spectrum, ADHD and Tourette’s syndrome
- Support for Women at different life stages from streamlined fertility support to diagnosis and monitoring of both endometriosis and menopause
- Helping our LGBTQ+ community through enhanced coverage for trans colleagues, including voice coaching, facial surgery and gender confirmation surgery

**We are RS Group.**

At RS we’ve been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the ‘what ifs’ into the ‘why nots’, the impossible into the possible. Our purpose? Making amazing happen for a better world.

We offer service and product solutions. We send out a parcel every 2 seconds, to over 130 countries. We provide over 700,000 in-stock and over 3 million unstocked products to more than 1.2 million customers.

We want people like you, as you are curious about things, you like doing things differently and also in a human way with empathy. Because that’s exactly how we partner with people - our customers, suppliers, colleagues and communities - to solve problems.

We’ll also invest in your development and wellbeing - because building a more diverse and inclusive culture, being ethical, responsible and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do.

Come and join us and we’ll help you to think big, do more and unleash your brilliance, so you do amazing things too.

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