Customer Experience and Sales Crew
5 months ago
**About us**
We are a fast-growing and dynamic company with a mission to get more people on the UK's waterways in a sustainable way. We offer a variety of self-drive day boat rentals that are perfect for everyone, from families and friends to couples and groups. Our boats are fully-electric, so you can enjoy your day out without worrying about your impact on the environment.
We’re looking for a Customer Experience and Sales (CX) Crew member to join our team and help us deliver an exceptional customer experience and drive sales.
You will be responsible for:
- **Driving Sales**: Utilise your excellent communication and interpersonal skills to drive sales and bookings, ensuring our boats are fully utilised and customers have everything they need.
- **Deliver Exceptional Service**: Provide top-notch customer service, from assisting with bookings to ensuring customers have a seamless and enjoyable experience on the water.
- **Maximise Revenue**: Proactively identify opportunities to upsell additional services or extend bookings, maximizing revenue potential.
- **Safety First**: Prioritise safety at all times, providing safety instructions to customers and teaching them to drive our boats
**Minimum Qualification**:
- A strong ability to drive booking sales and upsell to customers as they check in and during their time with us
- Excellent communication and interpersonal skills
- Ability to work as part of a team
- Ability to work in a fast-paced environment and handle multiple tasks
- Willingness to work flexible hours, including weekends and holidays
- Keen interest in outdoor and water-based activities
- Technologically capable
**Preferred Qualification**:
- 1-2 years’ experience in a customer-focused role
**Why Work For Us?**
- Competitive salary and benefits package: We offer the London Living Wage as a minimum to all employees. Benefits include access to our pension scheme, paid holidays, and the opportunity to earn more using our sales-based commission scheme.
- Friendly and supportive team: We're a close-knit crew who are always there to help each other out. We have regular staff socials to build camaraderie and foster a fun working environment.
- Grow your skills: We're not just about work, we're about your growth too. We offer a practical skills-based course, led by a RYA-approved instructor.
- You love the outdoors like we do: Our roles put you in the heart of serene, yet energising locations surrounded by the natural beauty of water. Whether you're a sun-seeker or a fresh-air fiend, we think you’d love being a part of GoBoat.
- Make a difference, every day: We're not just another company, we're a force for good. Our commitment to sustainability means your work will make a real difference in the world.
**Job Types**: Part-time, Zero hours contract
**Salary**: From £12.00 per hour
Expected hours: 10 - 30 per week
**Benefits**:
- Company events
- Employee discount
Schedule:
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Commission pay
Work Location: In person
-
Event Crew
5 months ago
London, United Kingdom Spartan Crew Full timeSpartan Crew are an award winning international crewing company who supply crew to the events industry. We have been operating for 7 years and pride ourselves on exemplary customer service, enthusiasm and diligence. We aim to work to the highest of standards of health and safety and staff welfare at all times. Our company mantra is Born Ready, so we know...
-
Event Crew
5 months ago
London, United Kingdom Sales Bloom Full timeThe Event Crew will be located on-site and is responsible for closing inquiries through conducting site visits and entertaining potential clients. **Responsibilities**: - Develop and maintain relationships with existing customers. - Identify new customer opportunities. - Provide customers with product information and advice. - Negotiate prices and terms of...
-
Crew Member
5 months ago
London, United Kingdom More Crew Full timeEvent Crew Member - ASAP start Are you an experienced live events crew member looking for an exciting new opportunity? Are you available to start immediately? At More Crew, we thrive on providing opportunities to passionate individuals in the live events industry, offering a dynamic and energetic work environment. As a well-established Events and...
-
Events Crew
5 months ago
London, United Kingdom Soundboy Crew Full timeWe are seeking a highly motivated Events Crew to work for our fast-growing events crewing company! This is a freelance role and you will be offered work during weeks and weekends. *We are currently looking for UK or EU passport holders only who are 18 or older. Must have Settle or pre-settle status. If you have any of the following skills/licences there...
-
Experienced Event Crew with Ipaf 1b
5 months ago
London, United Kingdom Spartan Crew Full timeSpartan Crew are an award winning international crewing company who supply crew to the events industry. We have been operating for five years and pride ourselves on exemplary customer service, enthusiasm and diligence. We aim to work to the highest of standards of health and safety and staff welfare at all times. Our company mantra is Born Ready, so we know...
-
Customer Experience Crew Member
5 months ago
London, United Kingdom GoBoat London Full time**Job Title: CX Crew (Customer Experience)** **Department: Operations** **Reports To: Location Manager and Assistant Location Manager** **Minimum Qualification**: Excellent communication and interpersonal skills Ability to work as part of a team Ability to work in a fast-paced environment and handle multiple tasks Willingness to work flexible hours,...
-
Retail Sales Consultant
2 months ago
London, Greater London, United Kingdom Crew Clothing Full timeRetail Sales Consultant - Part Time8 hours per weekBecome a part of our dynamic team at Crew Clothing, where we embrace more than just fashion. Our classic British aesthetic embodies the essence of the south coast, crafting apparel for life's unforgettable experiences.We emphasize teamwork, compassion, and innovation, celebrating achievements while...
-
Retail Sales Consultant
4 weeks ago
London, Greater London, United Kingdom Crew Clothing Full timeRetail Sales Consultant - Part Time8 hours per weekBecome a part of our dynamic team at Crew Clothing, where we embrace more than just fashion. Our classic British aesthetic embodies the essence of the south coast, crafting apparel for life's unforgettable experiences.We emphasize teamwork, compassion, and innovation, celebrating achievements while...
-
Freelance Event Crew
5 months ago
London, United Kingdom Connection Crew Full time**Connection Who?**: We are Connection Crew: a Social Enterprise providing teams of talented people to solve complex production challenges - from building epic stages to crewing iconic events and more - working across a range of sectors including events, construction and TV production. 18 years in the making, multiple awards won, and 18k+ events under our...
-
Customer Experience Advisor
5 months ago
London, United Kingdom Crew Clothing Head Office Full time**Customer Experience Advisor - 39 Hours Per Week. Based in Bishop's Stortford (3 Month FTC)** At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments. We believe in...
-
Event Crew/labourers for London
5 months ago
London, United Kingdom Urban Crew Ltd Full time**Job description** Urban Crew provide crew to the events, sports and media industry throughout **CENTRAL **London along with being the official crew supplier at the O2 arena. Crew who show great qualities will have the opportunity to climb the pay ladder, have access to various courses from health and safety, forklift training, telehandler and scissor...
-
Store Sales and Team Development Manager
2 days ago
London, Greater London, United Kingdom Crew Clothing Full timeCrew Clothing Store Sales and Team Development ManagerAt Crew Clothing, we're passionate about delivering exceptional customer experiences and driving sales growth through our team's dedication and expertise. As our Store Sales and Team Development Manager, you'll play a vital role in achieving this goal by assisting our manager in driving consistent...
-
Sales Consultant
2 months ago
London, Greater London, United Kingdom Crew Clothing Full timeJob Summary:We are seeking a highly motivated and customer-focused Sales Advisor to join our team at Crew Clothing. As a Sales Advisor, you will play a key role in driving sales through exceptional customer service and maintaining high store standards.Key Responsibilities:Achieve sales targets by providing excellent customer service and maintaining a...
-
Sales Consultant
4 weeks ago
London, Greater London, United Kingdom Crew Clothing Full timeJob Summary:We are seeking a highly motivated and customer-focused Sales Advisor to join our team at Crew Clothing. As a Sales Advisor, you will play a key role in driving sales through exceptional customer service and maintaining high store standards.Key Responsibilities:Achieve sales targets by providing excellent customer service and maintaining a...
-
Freelance Event Crew and Driver
5 months ago
London, United Kingdom Design Crew Ltd Full time_Freelance Event Crew _ We are looking for experienced crew members to join our team on a freelance basis. We work primarily within the Floristry industry assisting with event installations and take-downs, deliveries and collections, and bespoke prop fabrications. Ideal but not essential qualities include IPAF and PASMA certificates. **Job Type**:...
-
Sales Consultant
3 days ago
London, Greater London, United Kingdom Crew Clothing Full timeRole Overview:We are seeking a Sales Advisor to join our Crew Clothing team. As a Sales Advisor, you will be responsible for delivering outstanding customer service and maintaining impeccable store standards to ensure customer loyalty is retained.Key Responsibilities:Generate sales by demonstrating passion for the product and the brandProvide accurate...
-
Experienced Multiskilled Event Crew Required for
5 months ago
London, United Kingdom Wingman Crew Ltd Full time**Experienced Multiskilled Events Crew required for corporate events work** We are a London based events crewing company who presently have a fantastic opportunity for experienced and multiskilled crew to join our dynamic team. As part of our team you will have the opportunity to work on a large range of events from corporate events, PR shows, product...
-
Experienced Multiskilled Event Crew Required for
5 months ago
London, United Kingdom Wingman Crew Ltd Full time**Experienced Multiskilled Events Crew required for corporate events work** We are a London based events crewing company who presently have a fantastic opportunity for experienced and multiskilled crew to join our dynamic team. As part of our team you will have the opportunity to work on a large range of events from corporate events, PR shows, product...
-
Experienced Multiskilled Event Crew Required for
4 months ago
London, United Kingdom Wingman Crew Ltd Full time**Experienced Multiskilled Events Crew required for corporate events work** We are a London based events crewing company who presently have a fantastic opportunity for experienced and multiskilled crew to join our dynamic team leading up to the busy summer period. As part of our team you will have the opportunity to work on a large range of events from...
-
Experienced Multiskilled Event Crew Required for
5 months ago
London, United Kingdom Wingman Crew Ltd Full time**Experienced Multiskilled Events Crew required for corporate events work** We are a London based events crewing company who presently have a fantastic opportunity for experienced and multiskilled crew to join our dynamic team. At present we are looking to onboard individuals who have had at least 2 years previous events crewing experience but who also...