Fine Wine Warehouse Coordinator

3 weeks ago

West Drayton, United Kingdom Crozier Fine Arts Full time

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.

**ABOUT US**

We believe that art has the power to change our lives and the world for the better; how art travels - from museums across the world to regional art galleries to the intimacy of someone’s home - matters to us. If you share this belief, please join us in our mission to be the primary service provider for the people and entities responsible for the care, movement, and long-term preservation of art and culture.

Crozier is part of Iron Mountain Incorporated (NYSE: IRM), the global leader in innovative storage and information management services, storing and protecting billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artefacts. The infrastructure of Iron Mountain uniquely positions Crozier to handle diverse and non-traditional collections.

We have a rare, exciting opportunity for a highly skilled, focused Warehouse Coordinator to work within our Wine and Decorative Arts facility in West London. We’re looking for a self motivated team player to work with and support the Warehouse Supervisor and fulfil supervisory tasks when required. This will involve aligned communication with the other Crozier facilities in close proximity to the West London facility. This is a diverse role where no day will be the same and will require someone from an operational background with the ability to forge strong relationships with clients and continue building something special and sustainable within the fine wine auction and logistics sector.

**DUTIES WILL INCLUDE**
- To manage and support all visits by Client Specialists and wider operations teams. Build relationships both internally and externally.
- Attend scheduled and structured meetings and account reviews and chair in the absence of the Supervisor. Maintain SOP’s, KPI’s in line with business requirements and report to both Crozier and client management teams.
- Hands on processing of all property entering and leaving the warehouse, as well as entering on to inventory systems. This could be anything from a bottle of wine to a large sculpture so you will need to have an eye for detail and be able to adapt your approach as necessary.
- Ensure the seamless flow of activity during busy periods. This will include organisation of stock, communicating with shippers and clients to ensure a seamless end to end service and total customer satisfaction..
- Communicate and work closely with the wider Crozier business to ensure compliance with under bond stock, HMRC reporting and resource requirements. Maintain all aspects of Safety & Security at all times.
- Able to work under pressure fulfilling multiple deadlines simultaneously, with a high degree of organisation with ability to multitask, prioritise, and follow up promptly with multiple parties.
- Able to adapt and work in other locations, including at our clients premises when required.

**SKILLS**
- Interest or experience in fine wine would be very advantageous
- Self motivated and use your own initiative.
- Highly Organised with exceptional attention to detail.
- Strong IT Skills (G Suite, Inventory Management advantageous).
- Experience of working in bonded warehouse environment and using inventory management systems.
- Ability to communicate at all levels including fluent spoken and written English.
- Desire to learn and take on new challenges.
- FLT Licence or willing to learn and obtain.

**WHAT’S IN IT FOR YOU?**
- Be part of an ever-evolving global organisation focused on transformation and innovation
- A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self
- Global connectivity to learn from teammates who share your passion for art.
- Competitive Total Reward offerings to support your career at Iron Mountain, family, personal wellness, financial wellbeing, and retirement
- Our clients come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm, bring your best self to work. We insist

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