Nhs Co-ordinator

**One Ashford Hospital**

**NHS Co-Ordinator**

One Healthcare has an opportunity for an experienced NHS Co-ordinator to join in a small and friendly reservations & medical records team at One Ahsford Hospital. To provide outstanding customer service through the efficient, accurate and compliant administration of NHS spot work.

**Working Hours**:37.5 hours, Mon to Fri.

**Salary**:Negotiable dependant on skills set and experience

**NHS Co-Ordinator**

**Main Duties & Responsibilities**
- Responsible for providing accurate and timely records of NHS activity to Finance and Senior Management as and when requested.
- Manage spot contract trackers, ensuring these are up-to-date and returned to the trust on a regular basis
- Book outpatient, surgical and follow-up appointments.
- Co-ordinate spot contract work.
- Prepare documents and complete forms as per department procedures and business requirements.
- Liaise closely with internal departments regarding patient bookings.
- Inform patients of their booking and admission by means of a computer generated letter and an information pack.
- Build effective working relationships with other departments, medical secretaries and consultants.
- Advise all relevant hospital departments of all admissions, including cancellations.
- Ensure referral letters are uploaded and available for medical records in a timely manner.
- Work collaboratively with the Reservations/Bookings team to resolve any issues with the bookings that may arise.
- Ensure all NHS patient data is captured accurately
- Involvement in NHS activity escalations, including escalating system or process issues, as necessary, following the correct procedure.
- Provide day to day support to the administration team with regards to the NHS activity.
- Liaise with Theatres to ensure accuracy of all surgical bookings made.
- Ensure knowledge of Compucare bookings process from start to end
- Complete patient pathways from referral to completion using the Computer system.
- Undertake general office duties and any other duties as may be requested by department lead or Ops Director

**Qualifications**
- Minimum GCSE education or equivalent.

**Experience**
- Relevant experience within an NHS healthcare environment.
- Proven ability to work effectively in a team environment and independently as required.
- Previous administration experience in a business/health care sector environment.
- Knowledge of NHS Referral to treatment and patient pathways

**Skills**
- Demonstrate customer services skills and awareness
- Excellent interpersonal skills
- To be able to work under pressure and to meet tight deadlines
- Flexible attitude and approach to the role
- Excellent attention to detail and organisational skills
- Good computer skills and confidence in using an array of computer software.
- Ability to work as a team member
- Excellent written and verbal communication skills
- Flexibility and adaptability to meet the changing needs of the business

**NHS Co-Ordinator**

**About the Hospital**

One Ashford Hospital is one of Kent's newest private hospitals. Patients receive fast access to appointments with specialist Consultants, diagnostic imaging and treatment for a range of health concerns. Our private hospital has been designed with the latest technology and with patient care at its heart.

**Our Recruitment Process**

At One Ashford Hospital we are committed to building a diverse and inclusive working environment. We strive to create a workforce that reflects the communities we serve and we are proud to be an equal opportunities employer.

One Ashford Hospital reserves the right to remove job adverts before the closing date.