Counter Assistant
1 month ago
**ROLE PROFILE - June 2023**
**Title**
**Reports to**
**Counter Assistant**
**Branch Manager**
**Brands**
**Location**
**PaintWell**
**Branch Specific**
**Role and context Need to do Role Capabilities**
**Purpose
To carry out activities for the Branch ensuring a
delivery of excellent customer service and to
undertake counter tasks to maximise the sales and
margins of the Branch in support with the Branch
Team. To contribute to the Branch’s monthly
objectives and striving to achieve the Company’s
recognition of ‘Retailer of Choice’ in the market.
**Context**
PaintWell are a one-stop shop for painting and
decorating supplies, materials, tools and accessories.
With over 50 years of experience, we provide a huge
range of trade-quality paints and painting accessories
from all the major brands to both a Trade and retail
customer base
**Relationships**
Customers and Suppliers
Regional Managers
Branch Managers
Paintwell/KB/Promain BDM/SR Teams
PaintWell Head Office teams
**Outputs**
- Provide advice and support to customer on the counter to
maximise sales.
- Support with the Branch Team to achieve the overall profit
targets and business objectives.
- Unload all stock received, store promptly and in line with
Company procedures.
- Support customers with the recommendation of new product
lines supporting the development of the Branch where
applicable.
- Deliver excellent customer service to external and internal
customers, and meet all customer requirements
- Achieve a high standard of presentation and layout within the
Branch to maximise sales and achieve excellent customer
service.
- Deliver customer products in a timely, efficient, and safe
manner ensuring high levels of customer service at all times
- Adhere to the Company’s health and safety policies and
procedures.
**Key Performance Indicators
- Sales budget for the branch
- Margin budget for the branch
- Customer Accounts growth both new and
existing
- Share of Wallet per branch
**Qualifications**
- Full clean Driving License
**Experience**
- Retail and customer service experience.
- Knowledge of the local area of the Branch.
- Ability to support with a Stock Management
process.
- Previous delivery driving experience with a
clean driving license
- PC Literate.
-
Counter Assistant
4 weeks ago
Kidderminster, United Kingdom Kidderminster Pharmacy Full time**Job description** An exciting, new position has become available at Kidderminster Pharmacy, for a **part-time** pharmacy assistant. WORKING HOURS - Monday - Friday 8.45-3pm. (We close between 12.45-2pm) (ability to cover holidays/sickness is ideal) **Role Requirements** Customer service experience. Excellent organisation skills. Excellent communication...
-
Counter Assistant
1 month ago
Kidderminster, United Kingdom Kidderminster Pharmacy Full timeJob description An exciting, new position has become available at Kidderminster Pharmacy, for a **part-time** pharmacy assistant. WORKING HOURS - Between 14 - 22/week over possibley 3 days, they are full days from 10am - 6/6.30. (ability to cover holidays/sickness is ideal) **Role Requirements** customer service experience. Excellent organisation...