Independent Victims Advisor

We have the exciting opportunity for a full time Caseworker (known internally as an Independent Victim Advisor
- IVA) to join the team in North Yorkshire.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you.

**County/Borough**
- North Yorkshire

**Office location**
- Harrogate

**Full time/Part time**
- Full time

**Hours per week**
- 37.5 Hours

**Work schedule**
- Monday to Friday, 9.00 am to 5.00 pm

**Basic Salary**
- £24,354.72 per annum

**Contract type**
- Permanent

**DBS required?**
- Yes

**Police vetting required?**
- Yes

**Closing Date**
- 21/04/2023

**Ref No**
- 4840

**What we offer**:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

- Flexible working options including hybrid working
- 25 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances & maternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression

**About the role**:
This role is based in Harrogate, supporting victims living in the North Yorkshire area

As an IVA you will:

- Work directly with adults and children who have been impacted by crime, assessing support needs and completing risk assessments, providing immediate and ongoing support and advocacy including home visits
- Provide information to the victim about their rights as outlined in the Victim’s Code of Practice
- Explain processes and act as single point of contact throughout the victims journey in the criminal justice system
- Develop relationships with other organisations who support victims of crime

You will be:

- a self-starter with good organisational & time management skills
- an excellent communicator
- able to work across teams & with external agencies to achieve goals
- comfortable working in a digital environment & be able to use a range of IT equipment & programs.
- have an understanding of crime & the impact it has on individuals & communities

Please see attached Job Description and Person Specification for further details.

**About Us**:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.