Pcn Paramedic

To receive telephone enquiries from patients and care homes, undertake an assessment of the presenting concerns, and give advice as appropriate using agreed protocols and making timely decisions regarding future management. This will include providing self-care advice, a referral to another service or a face-to-face appointment in form of a home visit. To work with and refer appropriately to other agencies to enable identified patients to be intensively managed in a pro-active way with the aim of preventing hospital admission, supporting early discharge, and reducing GP contact. To proactively case find patients who are very high intensity users of community and primary healthcare and/or are at high risk of unplanned admission to hospital.

Ensure clinical practice is safe and effective and remains within boundaries of competence, and to acknowledge limitations. Advise patients on general health care and minor ailments, with referral to other members of the primary and secondary health care team as necessary. Works as an autonomous practitioner, in accordance with the Health Professions Council. Ensure that personal and professional clinical standards are maintained.

To undertake assessment for patients within the community and those attending the surgery, using diagnostic skills and initiation of investigations where appropriate. To impart knowledge and skills formally and informally to colleagues promoting peer review and best practice within the work environment. To communicate at all levels within the team ensuring an effective service is delivered. To maintain accurate, contemporaneous healthcare records appropriate to the consultation.

Ensure evidenced-based care is delivered at the highest standards and ensuring delivery of high-quality patient care. To work with local policies and procedures. Enhance own performance through Continuous Professional Development, imparting own knowledge and behaviours to meet the needs of the service. To achieve and demonstrate agreed standards of personal and professional development to meet the needs of the service.

To participate in the audit process, evaluation and implementing plans and practice change to meet patient need. Contribute positively to the effectiveness and efficiency of the team and work colleagues. This is not an exhaustive list of duties, and a regular review will take place with the post holder as part of their on-going development and performance management.